SMB Nation | SMB IT Professionals
The Place to Start-up and Start Over!
By: Gary Audin
Have you ever been in an unproductive collaboration session in which one person dominates, another person lacks confidence and doesn’t speak, and others are tuned out? This can happen during a sales call, to a contact center agent,
In a new series, we discuss specific “NOW” and “WOW” tactics to allow MSPs to weather the economic storm. This first installment concerns a conversation we had with Brian Slade on our Tech Tuesday show we co-host at Northwest Digital News with Kevin Hunter.
We are back with The Virus Doctor Ken Dwight to discuss what’s going on with the new normal and his break fix business. He goes on to tell us that things are back to usual, people are starting to venture out, and now needing to set up some remote work stations to go on vacation.
Last week we introduced the National Cristina Foundation to you HERE and taking your (older/unused) hardware assets and doing said stuff to be cleaned, secured, repaired if necessary and redeployed to underserved populations
Tampa-based Vince Gabel is back in the technology saddle after a brief pause. Days before the pandemic hit head-on, Gabel joined a financial services firm in the technology area. Almost from day one he has been busy getting employees to work from
Say what you must but Frank Ohlhorst and the SMB Nation staff have worked remotely for years, so that’s something we’re familiar with (but we’re both bored for some reason). The interesting thing about this podcast was that because of global demand for online conferencing (GotToMeeting, Zoom, etc.)
People often ask if Seattle is expensive. Yes. My reply is yes – it is. The follow-up is often “what does that mean?” I offer economic babble about Amazon-driven job growth, housing, we’re land-locked between ocean and mountains, etc. Such talk tends to cause glazed eyes if not disinterest.
With the second round of Payroll Protection Program (PPP) underway, we investigated how the program is impacting Managed Services Providers (MSP) domestically in the United State (US). One consistent finding was the MSPs who are really Small and Medium Businesses (SMB)
By Gary Audin
MSP revenue growth can occur by acquiring new customers (not easy) or adding new services to the existing customer base.
Today we’re in Dublin, Ireland with analyst Larry Doyle. He shares how the COVID-19 outbreak is impacting his business as well as personal life. What’s cool about this interview is that we stopped his motorcycle in a public park to ring into us and the sound and video quality is amazing.
Harry Brelsford joins Kevin Hunter on Northwest Digital News for a TechTuesday segment to review Forrester principal analyst Jay McBain’s “What I See Coming For the Channel In 2020” report. This is part one (ow two)
We’re back on short notice with DD Dasgupta, Vice President, Marketing, SMB Products at Cisco to double-click into how Cisco has a unique end-to-end secure solution for remote workers. Take Cisco security expertise and then add WebEx and you get the picture. Listen to this interview HERE for the dets.