Peter Kujawa, VP for Service Leadership at ConnectWise, discussed the latest data on MSPs and VARs, highlighting that organic revenue growth for MSPs has slowed to 10.8% from a peak of 25% post-COVID. Despite this, profitability has improved to 13% due to better gross margins. Kujawa emphasized the importance of MSPs not panicking and continuing to invest in sales and marketing. He also noted the influx of private equity into the MSP space, offering MSP owners more options for selling their businesses. Kujawa advised MSP owners to engage with multiple buyers and plan well in advance for a successful sale.
ConnectWise Service Leadership and Branding Decisions