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Zendesk announced today the release of the Q1 2015 Zendesk Benchmark report, which explores the rise and importance of live chat for customer service.

RapidFire Tools Inc., a provider of non-invasive IT assessment tools, announced today it was recognized at two events serving the MSP and SMB marketplace in

eFolder, a provider of business continuity and cloud file sync solutions, announced today at the Autotask Community Live 2015

DRaaS provider Axcient announced today availability of Direct to Cloud, an offering designed to enable organizations to replicate physical and virtual servers to the cloud

IBM announced yesterday IBM Global Business Services was named a leader in the IDC MarketScape Worldwide Digital Transformation Consulting and System Integration Services 2015 Vendor

AppRiver Announces Advanced Security for O365

AppRiver, LLC, an email and web security solution provider, announced it has built services designed to seamlessly integrate with

Intermedia, a channel-focused cloud provider, continues to experience success in both its partner program and expand resources for industry professionals.

Oak

Abhijit Chatterjee, CEO and CIO of ABHI Technologies in New Delhi, India, recently contacted us with some exciting news. He has been confirmed

Vorex, Inc., a cloud-based business management solution provider serving SMBs, launched today multi-currency support for more than 100 countries, allowing international companies to complete billing

Enterprise-level cloud recovery provider Unitrends released yesterday a public beta version of a market-changing edition of its data protection software: Unitrends Free.

Unitrends Free is

IBM announced yesterday additional servers and storage software and solutions designed for cloud computing in hybrid cloud environments.

Increased adoption of

AlienVault, a crowd-sourced threat intelligence and Unified Security Management provider, announced today collaboration with Intel Security in which Intel Security will integrate AlienVault Open Threat