Blog News

Leading Communications & Technology Trade Show Remains an In-Person, Live Experience

Shelton, CT – January 7, 2022 – TMC and The CannaTech Group (formerly 420MSP) today announced that their CannaTech Expo, part of theITEXPO  #TECHSUPERSHOW, will now be held June 21-24, 2022 in Fort Lauderdale, Florida.

Customer experience is not only how a customer perceives your business, but is also a big factor in weather a customer will return to your business again.   A positive customer experience is crucial to the success of your business, as a happy customer will likely become a loyal customer.  There are many factors that go into the customer experience from employees personal brand, communication with customers (tone of voice, and the words you say), how employees dress, showing customers you care and so much more.

With the changes in the economy, environment, and life many Americans are quitting their jobs in record numbers, which many predict will continue into 2022.  As the work environments change, from remote work, to virtual interviews, and more flexibility, many are seeking new employment opportunities, leaving many companies facing labor shortages with increased demand in many industries.

Small business Owners have had quite the ride over the last two years.  With the corona virus delivering repeat blows from shut downs, to supply chain backups, and daily changes small businesses have dealt with it all.  As we look to 2022 many are optimistically cautious as it approaches. 

Many companies and influencers who have long relied on Facebook to connect with fans, advertisers, clients, and to sell products are rethinking where they post after the companies platform went offline earlier this year. With the outage many small businesses realized how much they rely on social media not only to get their message out, but many saw a direct hit in their sales during the disruption.

By: Harry Brelsford

Leading MSPs are driving Unified Communications as a Service (UCaaS) success at Small and Medium Business (SMB) customer sites by focusing on three drivers: features, functions and pains. Another success factor is to team with 8x8 for the journey. In this blog, I’ll focus on each driver individually.

 Thank you to all who participated in our security survey. We hit our goal for our response rate this year and are excited about the information we received.

After a year of changes many business owners are pondering their dreams of deals after a record year for global tech.  With the major changes and disruptions that took place in 2020 and 2021 many companies have not only innovated but created opportunities in the market.  With so much technology adoption,

Every successful executive and entrepreneur will tell you, their most important asset is their network,  and not their social media network but the network of people they actually know and work with.  Not only does relationship building pertain to individuals it also plays a huge role in a businesses success. 

Congratulations on building a successful business.  Most MSPs spend years of pouring there heart, soul, blood sweat,  and tears into building up there business, and although selling it for a handful of cash is amazing, there is also many emotions that may arise with the sale of your business.   

After a long year of changes, Harry had the privilege of meeting with Serguei Beloussov (formerly the CEO) currently the Chief Research Office at Acronis during the recent Acronis Cyberfit Conference.  Listen to the interview below to learn about what Acronis has been up to, and what they have in store for the future. 

By Gary Audin

The MSP manages the networks of the customer. The customer wants to avail themselves of the data that Internet of Things (IoT) devices report and the endpoints they can control. You may discover that you customer’s employees are adding IoT devices to the network without authorization or reporting their existence.