Ingram executive Paul Bay speaks with us at Ingram ONE about MSPs need to stay relevant and create sustainable value. Ingram itself needs to continue to do the same as a distributor. The conversation then shifts to creativity, mass customization

Elissa Fink recently retired from Tableau and now advises companies on analytics. She makes points about having enough, not having enough data. Fink manages expectations concerning analytics: DON’T EXPECT PERFECTION. Just get started

At a late summer “Data Night” event, we chat with Denise Perrson (CMO at Snowflake) about women in technology. We caught her right before her flight and she highlights that women, once presented with an opportunity, take too long to make a

One of the hardest working folks in the SMB MSP community, contributor Joshua Liberman talks about eh Fall conference line-up including The Channel Company’s Exchange event (that is primarily hosted), ASCII (Toronto), ChannelPro (San Jose) and

Just when you wondered what tricks and treats would greet attendees at ConnectWise’s annual IT Nation conference, the answer arrived on day one in Orlando. The end of the story is that private equity firm Thoma Bravo led the acquisition round

Contributor Josh Weiss gave a speech at the recent Continuum

Weiss spoke towards hot to maximum a partnership with the Continuum help desk to run his lean Southern California

I recent visited a security ISV in the Silicon Valley surfaced a couple observations.  Hiring! Channel Account Managers (CAMs) and Partner Account Managers (PAMs) at security ISVs in in demand and being hired.  Vibe – security ISVs are profitable and flexing their muscle.

Our monthly check-in with contributor Alex Fields (Minneapolis, MN) focuses on Shared Mailboxes. Fields thinks that a lot of people use shared mailboxes improperly. For example – a real “gap” is the use of shared mailboxes on mobile devices.

We carved out several minutes recently to speak with well-respected technology industry analyst Frank Ohlhorst (Magnum Consulting, NY, NY). Security is a pillar coverage area for Ohlhorst and he’s already thinking way ahead about how quantum

We’re on the road in Eugene, OR with Steve Church and his passions for boat racing and being a managed services provider (MSP). With a laser focus on small and medium businesses who appreciate technical

 Hear Ye! Hear Ye! It’s now the “season” in Miami with the humidity on the way out and the perfect time to giddy up and attend the new Acronis-powered conference for MSPs and partners. In this quick hitter, I interview Gaidar Magdanurov about what to expect at this

Fast forward to 2:02 in this vid to catch security talk. John Krikke claims people won’t pay for security but they need it – so you got to start with simple security and layer on additional security srevices as the client has an appetite.