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Bona fide community members will easily recognize our expert legal speaker, Ben Yarbrough, practicing attorney and MSP security ISV. Not only is he back and he’s reloaded his legal talking points that pertain to owning and operating an MSP business practice. If you view running a business as a stool with a few legs (e.g. HR, Sales/Marketing), then you’ll appreciate the legal matters are “one of the legs.”
Live from SolarWinds EmpowerMSP 2018 in Scottsdale AZ, I want to share some left to right visibility from Day One of this annual confab.
National Happy IT Pro Day. SolarWinds MSP deftly created a business holiday that got legs – right out of the “unmarketing” philosophy. This trending event
After delivering a rousing keynote at the SolarWinds Empower conference (Scottsdale, AZ), I spent a few minutes with Robert Stephens – the founder of Geek Squad. His speech detailed his journey from bicycling computer repair guy to car-based Geek Squad to its corporate acquisition by Best Buy.
I was more interested in his final speech topic, the Internet of Things (IoT),
Watch out old guard PSA and RMM tools – there is a spunky West Coast player in the PSA/RMM market that’s disrupting the East Coast landed gentry. Proof? In this hands-on product review, within one hour even I completed the setup and transacted with a fictitious client. If Harry can do it; you can do it.
But don’t be fooled that SyncroMSP is a simple tool and subject to retaliation from the big two PSA/RMM players as a “light” version (remember the attacks on “Go” a decade ago?). In the review you can download
When disaster strikes, you want to be ready for it. The best way to do so is to minimize the chances you’ll be hit by a crisis in the first place. But what does that mean, exactly?
A disaster comes in many forms. Maybe a rogue employee decided it would be fun to bring your IT infrastructure crashing down around your ears. Maybe a faulty piece of equipment caused a catastrophic fire. Maybe mother nature just arbitrarily decided that it hates you.
With cryptocurrency gaining prominence, have you considered accepting Bitcoin and its ilk?
By: Andrew Medal
Consumers expect businesses to provide ease of use, efficiency and seamless payment processes. That's especially pressing considering that globally, around two-thirds of the population of 52 key countries are expected to own a smartphone in 2018, as documented by Zenith Media.
It’s Labor Day and I wanted to do a “labor” contribution as part of the holiday weekend.
I’ve used the summer to write about Unified Communications (UC) from a couple different viewpoints. I explored the concept that Managed Services Providers (MSP) should look at the Unified Communications as a Service (UCaaS) as seeing the ocean (of opportunity through the day-to-day trees of IT infrastructure (read HERE). Then I followed with a piece on MSPs helping clients rejigger business operations by using UC as a tool to accommodate the burgeoning mobile workforce (read HERE). Finally I did a piece on catching your customers at mid-funnel with a robust UCaaS system (read HERE) and leading to robust conversion rates!