IT management company ManageEngine today announced immediate availability of the Zoho Reports integration as an add-on module for ServiceDesk Plus.
The Zoho reports integration allows ServiceDesk users to analyze their IT service desk data and create reports and dashboards.
“The addition of Zoho Reports is a big step for ServiceDesk Plus and for the thousands of customers who use it to manage their IT service desks,” said Umasankar Narayanasamy, director of engineering at ManageEngine. “Over and above the default and custom reporting options in ServiceDesk Plus, this new integration empowers our customers to squeeze advanced intelligence out of their service desk data for critical decision-making — without the complexity usually associated with advanced BI efforts.”
