SolarWinds N-able, a RMM and service automation software provider, announced yesterday the upcoming release of its IT service management platform for MSPs serving small and midsized businesses.
MSP Manager, available this September, is designed to increase efficiency and profitability for MSPs, with features including centralized customer knowledge management, mobile applications, integrated billing and a customer portal.
“One of the toughest challenges facing small and medium-sized IT service businesses is profitably growing revenues while acquiring new customers,” said JP Jauvin, General Manager, SolarWinds N-able. “Many IT service professionals are either using manual processes or complex software tools to manage the business, but what they really need is a cloud-based IT service management software platform that is simple, affordable and easy to manage.”
Pricing details and partnership information are available from SolarWinds N-able.