Today, Unitrends announced that it has closed Q4 2013 with a strong performance, marking the company’s 20th consecutive quarter of growth. For Q4 2013, the company saw a 69% increase in bookings, and an addition of 550 new customers.
“2013 was a milestone year for us,” said Mike Coney, president and CEO of Unitrends. “We far exceeded our financial goals and benchmarks for delivering cutting-edge technology, unrivaled customer support and industry-leading channel programs. Now, with Insight’s support and the PHD Virtual acquisition, we enter the next phase of transforming Unitrends into a data protection and disaster recovery powerhouse.”
Unitrends recently reported that it serves over 5000 customers globally, with a 98% satisfaction rating. For 2013, the company saw a 67% year-over-year bookings increase, with the addition of 1700 new customers. This growth was achieved through advancements in company hiring, partner program development and acquisitions.
In fact, Unitrends reported that it added 92 employees in 2013 across the board, for a company total of 268 employees. Among these hires was Jessica Flanagan, vice president of human resources and Daniel Wixon, vice president of customer support. The company put quite a bit of energy into hiring and evolving its customer service department overall, to maintain its high rating.
2013 also saw development of channel programs for Unitrends. In particular, a distribution partnership with Tech Data Corporation, as well as the launch of the Service Provider Program, designed to give MSPs an agile solution or offering either on- or off-site BDR, and the UniRewards Loyalty Program, gave Unitrends extended presence on the global stage.
Unitrends received a growth equity investment from Insight Venture Partners in November 2013, which is being used to drive future growth. In addition, it also received the 2014 Best Channel Vendor Award from Business Solutions Magazine in the BDR space.
