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In May of 2021 the Center for Internet Security (CIS) released it 8^th iteration of the CIS Critical Controls. Previously, these 20 controls aimed at best practices to assist in defense, where reorganized to 18 controls taking into account more of a focus on cloud services.  This framework set up by the CIS affects everyone from home users, to organizations and even the

What is going on with the executive table at Microsoft.  With the recent changes in the executive team (Phil Sorgen, Eric Martorano, David Willis,  and now Gavriella Schuster) some have come to wonder what is going on at Microsoft and what is next for these individuals.  We chat with Howard Cohen to get his thoughts on the changes.

Cyber attacks like ransomware and malware are on the rise, and small and medium size businesses lack the security expertise and IT budget needed to protect themselves. 54% of the attacks on SMBs resulted in a breach– a success rate nearly eight times higher than larger companies. This presents MSPs with a tremendous opportunity. SMBs are willing to pay 25% more to an MSP

Nonprofits like many other organizations focus on how to grow their business, gain exposure, and increase productivity.  With many businesses turning to simple technologies like social media to help excel their business, some nonprofits are using infrastructure technology to assist in their daily operations.     Because technology is always advancing, both for-profit and nonprofit

Delegation is one of the hardest management tools for a leader to learn. As MSPs we like to be thought of as “Trusted Advisors” to our clients, not only to build a reputation for ourselves, but to also serve our clients the best we can.  Larry Doyle joins us to share some situations he has come across in the last year where he is taking over clients, and they are saying they paid for or

In March of 2020 millions of Americans hurried and packed their desks to set up at home, thinking they would head back to the office in a few weeks.  As the pandemic stretched into month and even a year, we are just starting to see talks about returning to the office. 

Earlier this year Microsoft released a number of patches affecting on-premise instillations of Exchange servers, which was actively being exploited by Hafnium.  Hafnium is a newly identified group that is believed to be responsible for not only this attack, but also other attacks on internet facing servers. 

Being a good listener can help you in every aspect of your life from family and friends, to colleagues at work.  Although, many people feel communication through the phone is a thing of the past with all of electronic communication we use, it is actually one of the most important skills you can have.  How well you listen has a major impact on your job effectiveness, and on the quality of

Everyone can benefit from reviewing and embracing best practices in cybersecurity no matter what the season or the reason. Whether you like it or not, all Managed Services Providers (MSP) are in the cybersecurity business! So here are some best practices presented as an at-a-glance table that you can print out

The days of reporting to the office may be a thing of the past, even after the pandemic is over.    With many workers currently juggling working from home, and or a hybrid of split time, many workers will not be returning to the office full time.  With this new model comes new expectations, and potentially new contracts for some employees reducing salaries and or pay based on the cost of living.   

With the large number of on premise exchange (exchange being the server that runs email for corporations), there was a significant vulnerability discovered earlier this year regarding security.  With further investigation it was found that in a lot of Exchange Servers have in fact been hacked, or breacedh in some

In a crisis, many businesses are left in a lurch, wondering how to move forward, and how to efficiently communicate with customers.  With the Covid 19 pandemic many organizations no matter the size felt these struggles.  Although most leaders know that communication is crucial, many where left wondering what is next.