The telecommunication industry keeps the world connected.  Through data and voice communication apps such as Facebook, Instagram, and WhatsApp to standard VoIP services, telecommunications has come a long way.  With data and voice being an integral part of many businesses it makes telecommunications  a top target for attacks of DDOS. 

Most businesses today recognize the importance of continued education not only to keep up to date on product knowledge, but to maximize staff potential and keep your competitive edge in the marketplace.   As MSPs keeping current on the latest updates, patches, risks, and saving money techniques can be hard. 

Touchscreen technology has revolutionized the way we go about our day to day lives.  From smartphones, to touchless applications to manage customer interactions, and even streamlining operations, touch screens are appearing more and more in our lives.  With the Covid 19 pandemic accelerating self-checkout it does not appear that touch are going away. 

Data Centers are a critical resource that many businesses depend on.  From storing, processing and distributing data applications, these facilities house many organizations critical assets.  These assets many times are vital to an organization’s day to day operations. 

In today’s world of online use for almost everything it is no wonder that ransomware attacks have increased  7 times in the second half of 2020.  With ransomware attacks happening on all types of organizations it is not a matter of if it will happen,  it is a matter of when it may hit you and or your customers.    The fact is ransomware has become much more involved with the average organization being impacted by 21 days of downtime according to Emsisoft

With the huge transition to cloud technologies over the past couple years, there are some major opportunities for MSPs.  Alex Fields breaks down his three top opportunities MSPs should be looking into.  The first opportunity Alex shares with us is modernizing and management.  T

Unfortunately, due to the increased rates of COVID in the United States IAITAM has decided to postpone its 2021 conference and Nashville.  IAITAMs number one concern is to keep their members and employees safe and in order to do so felt it was best to cancel. Although, they canceled their conference in October they are already gearing up for May in Las Vegas.  With the theme Peace, Love & Asset Management they are hoping you dust off your bell bottoms and join them.

The next generation of Windows, Windows 11 was announced in June.  Although, we do not know the exact release (some speculate October of 2021)  you can download the first Windows 11 Insider Preview build today. This build has some new features, such as widgets, snap layouts, virtual desktops, getting android app support, a new store and more. 

In July one of the largest ransomware gangs disappeared without any explanation.  The ransomware gang REvil is known for their recent attacks on Kaseya, JBS, and approximately 42% of all recent attacks.  It is unclear why the groups online footprint just disappeared, however, there are speculations on weather the US took action,

Active Directory is one of the primary focuses of cyber attackers as it contains the information attackers need to expand their access, establish connection, and more.  By taking a deeper look into your Active Directory exposures, organizations can improve their security and data before the attacker tries to gain access to administrator accounts, credentials, records, data and more. 

In the past year, not only have many of our worlds been turned upside down, but the MSP community continues to grow and mature.    The last year has brought on many new challenges forcing small businesses to innovate, perhaps more than larger businesses. 

With 30.7 million small businesses in the U.S. accounting for 99.9 percent of all U.S. businesses (SBA, 2019) it is safe to say that small businesses are the heart of North America. If you look around your community small businesses are made up of our neighbors, friends and family, but most important are the pillars of our community.