Blog News

There are a lot of conversations in tech going on, on LinkedIn, and Facebook and other areas about diversity of inclusion.  With all this talk what really is Diversity and Inclusion and how does it affect your business?   According to google  “Diversity and inclusion are two interconnected concepts—but they are far from interchangeable.

With the increased availability of 24-hour news from a variety of sources and outlets, there is no lack of consuming the news.  As  MSP’s and business owners it is important to stay up to date on the latest news, technology and events in the industry.  Have you checked out Channel Happy Hour? 

 By Gary Audin

Certifications can boost your MSP sales. Certifications can be used to evaluate you as an MSP and your employees. They can help the MSP in an interview. Certifications are best for those who do not have considerable work experience in IT products, services, and technology.

As a business owner and leader you may hear the term peer group tossed around.  But what does it really mean?  A peer group is typically a group of likeminded  CEOs, entrepreneurs or business leaders that, ideally, have linear roles in similar size businesses.  These professionals get together in general working groups to support each other, solve difficult challenges, evaluate opportunities, and develop strategies that help members achieve things that they wouldn't usually achieve on their own.

The retail IT channel’s #1 trade show, education conference, and networking event is back – bigger and better than ever! RetailNOW is taking place in person July 25 to 27^th at the Gaylord in Nashville TN.  Don’t miss out on this industry wide event gathering  VARs, MSPs software developers, hardware vendors, and distributors linked in the retail technology space for a three day

At some point in Q2 SolarWinds MSP will be fading into the past, as they will be under going a brand change to update their name to N-Able.  Although this rebranding is a new change for SolarWinds they are essentially resurrecting the N-able name as they acquired N-able nearly 8 years ago.   What we know today is that SolarWinds is existing as a wholly owned subsidiary, and there is no official split date. 

Even with the pandemic in full swing for most of D&H’s Fiscal year, they are reporting some blowout growth in earnings.  With many people working from home, and children learning from home due to the pandemic, D&H saw a huge demand for devices.  From headsets, to wireless needs, and new chrome books, D&H saw it all. 

With Microsoft 365, you can collaborate with anyone, anywhere.  Alex Fields shares with us his whole kit and caboodle which is a comprehensive publication on migrations from a traditional Windows Server Active Directory environment to Microsoft 365, configuration guides, and other things including a comprehensive checklist. 

IATIAM is an association of IT asset managers that was started back in 2002.   This association started off with a focus on compliance issues, to help educate small businesses on what they needed to remain compliant with their software. Since then IATIAM has  grown their curriculum and best practices to include seven certification courses, which lead to a master's program at the

By: Gary Audin

Everyone hates robocalls. If you are a voice service provider, a white label provider, or reseller of these services whether via TDM or SIP, then you need to know what the FCC has directed providers to implement. If you support more than 100,000 lines you must implement SHAKEN for SIP connections or Robocall Mitigation for TDM lines.

With tax revenue down and states hurting, many states are looking for every dime they can.    With the goal to bring in more funds, MSPs and other small businesses  are seeing an increase in tax audits with a focus on use tax.  Use tax is a sales tax on the use of goods or certain services when sales tax has not been paid. 

Consistently finding the right person to hire has continued to perplex and frustrate hiring managers and employees.    With many people looking for jobs, many ask why is it so hard to hire?  According to research done by social media giant LinkedIn, 50% of job candidates applying for entry-level positions aren’t even showing up for their interviews!  Not to mention,  many companies