Blog

Long-time industry player Laura Steward hosted Harry Brelsford recently to ask deep and meaningful questions about his new book “How to Be an MSP – Volume 1: Vertical Edition” on her thoughtful show

Wow – I’m a mere student of capitalization tables (“cap table”) but Kaseya has blown up the perceptions I had about the SMB MSP area. At it’s recent Kaseya ConnectIT event, it announced another investment round it has completed an investment of more than $500 million to accelerate

One year later since his appointment to Vice President, North America Channels, Lenovo’s Rob Cato reflected on the past year of rapid transformation and offered visibility into the year ahead. Talking with us at the Lenovo Accelerate 2019 conference, Cato shared that while Lenovo got its mojo back

What’s Ted Hulsy up to now? From SonicWall forward, Hulsy has been a friend of the SMB Nation family. Fast forward and Hulsy is Global Head of Channel Marketing (he just crossed one year in his gig).

We live in a SaaSy world where every morning you are often greeted by user interface (UI) and user experience (UX) surprises on your favorite platforms. This Monday morning turned out to be one of those days.

Seemingly over the weekend, LinkedIn got emotional.

Love ‘em or not – events *still* have a place in our small and medium business (SMB) technology space. Surviving the test of time – events are the one place to build professional relationships the old fashion way and you can “swipe right” in real time to grow your community contacts.

My new book reflects “right here, right now” strategies new and existing Managed Services Providers (MSP) can immediately implement in a technology services market showing signs of maturity (e.g. consolidations and commoditization). The secret is verticalization and this book is focused on the fastest growing vertical

In a recent chit-chat at IT EXPO in Fort Lauderdale, FL, I pulled Michael Slater, Technical Solutions Manager (PBX, UCaaS) from his busy SherWeb booth to discuss evolving partner demographics.

The context was what was the basic demographic at the show but his insights extend further into the industry itself.

Well-known community member Josh Freifield is back running AXONTECH, his Southern California managed services provider (MSP) firm. After a two year hiatus where Freifield served a large MSP serving enterprise clients, Freifield is solidly back in the small and medium business (SMB) space for which is best known.

It’s here – the annual Ingram Cloud conference for resellers, Managed Services Providers (MSPs), vendors and other stakeholders. It’s always a busy few days and an essential attend to discover the near-, mid- and long-term Ingram Micro product and services roadmap plus a wee bit of socialization thrown in.

Reporting that the small and medium business (SMB) managed services provider (MSP) community’s sad demise are greatly exaggerated! On my recent trip to the Silicon Valley just south of San Francisco, I ZEROED on trying to get together with long-time community members for a few reasons.

Our favorite “thinking man” Peter Tsai (Sr. Technology Analytst, Spiceworks) carved out a few mins recently to discuss Spicework’s new study on cyber insurance. This is important to the SMB Nation community of managed services providers (MSP) who are on a death march to add more solutions to balance products/services typically delivered to clients via the monthly recurring revenue model.