Hi Ho SMB Nation friends and family.
I recently teamed with Janet Waxman at Leading Indicators and the Waxman Partner Panel to created the “MSP Products and Services: Panel Results” study that you can load HERE (summary results). One nugget you will read about is: “Challenges that partners face in transitioning to MSPs include adopting a new business model, overcoming clients’ resistance to the managed services model, competition with other MSPs, and technology issues.”