Blog

Over the past decade the world of technology has changed, morphed, and been turned upside down with many MSP’s learning they need to change their service model to be more of a proactive service model instead of a reactive service model.    In order to be more proactive the management of internal tools in your toolbelt becomes one of your most important assets in efficiency in running your businesses. 

Many individuals have written articles on their New Year’s Predictions filled with enthusiasm for the future.  Although, many leading experts write New Year’s predictions, many partners have traditionally ignored them.  This year, Howard Cohen takes a new spin on the traditional New Years predictions as he chats with us about what he has “seen over the past several years which has been gradual but tremendous change in the way

Since most of the world has been living virtually many companies are increasingly using webinars to host virtual events, lectures, presentations and training events.   Although,  many companies are leveraging virtual meetings and trainings to deliver content they are making the mistake of approaching these events as one-off events.  The fact is that the materials from these webinars contain highly educational content that can be used in so many different ways. 

In today’s economic climate it is hard to find talent, however, MSPs are reporting that it is even harder to find talented sales people.  Although sales positions have been around for hundreds of years, the job has not stayed the same and has become more complex with the fast paced society we live in. 

To say customer satisfaction is important to your business is an understatement.  Imagine if you came into work, and found out that half your customers left for your competitor.  If that does not make you start to sweat just thinking about revenue, acquisition costs, payroll and more I am not sure what will.  Sustaining a customer can be hard work, as each customers needs are unique.

Park Place is a global data center networking optimization firm, that has a suite of services and a pool of global resources that they leverage to support data center and network optimization.  From discovery service, data center services, IT asset relocations to remote hands, Wireless Transformation, IT Asset Disposition and so much more Park Place empowers IT with their flexible, dependable IT Services.

Pax8 reveled in January 2022 the commissioned Forrester Consulting Total Economic Impact™ (TEI) of Pax8. The TEI framework can be used to project the potential technology, operations, and financial benefits for our more than 20,000 partners serving close to 200,000 businesses.

Typically, if you are an MSP you're a business person, and if you are an MSS you're probably a security person. In turn the way you look at things are slightly different. If you are a business person and you see another person doing services of any nature you may ask yourself if that person is a potential competitor, causing some MSPs to try and avoid contact with the world of MSS.

STEM (science, technology, engineering and mathematics) has become such an important part of our world. With science, technology and engineering becoming some of the fastest growing and highest paid jobs, it is amazing that only 28% of the workforce is made up of women. Park Place Technologies has teamed up with iWish to empower girls with knowledge, confidence and the tools to develop their skills in the STEM arena.

Stress is the mind and bodies response to change, challenges, and or demands.  Stress can have many different effects on people, and can become a chronic condition leading to both mental and physical health problems if not dealt with.  One way to respond to stress is through being mindful.  From walking to working,  being mindful or aware of what you are doing, and the environments around you can make a huge impact on your stress. 

With the number of cyber attacks in the last couple years, zero trust is rapidly becoming the cybersecurity model of choice for many organizations.    Zero Trust is a approach to cybersecurity that eliminates trust and continuously validates every stage in a digital world.  This idea is designed to protect modern environments no matter the network (local, cloud, or hybrid) with resources at any location. 

As the new year starts many businesses look to improve revenue streams, change business models, and improve their business practices. In many ways 2022 will follow these trends with MSP’s looking at the channel and saying how am I going to grow my business, get involved, and  or change the way I am doing things.  With this there's going to be a lot of acquisitions as normal.