D&H Leads 11 Categories in Recent ASCII Disty Survey

This survey, which was conducted in November 2014, is based on the replies of 100 ASCII Group members, most of whom are SMB resellers. Respondents were asked to rate distributors based on their level of satisfaction with the organization. 2014 marks the 6^th year in a row that D&H has led a majority of the survey categories.

“It’s an honor to receive such recognition from ASCII’s VARs. As a distributor, we’re glad that our level of service has remained effective over the years,” said Jeff Davis, Senior Vice President of Sales at D&H Distributing. “D&H learned decades ago that our success depends on that of our resellers in the field, so we’re vested in helping to develop their businesses through training, programs and personalized support. We won’t waver in that commitment.”

Jeff received the award in person at D&H Distributing’s Harrisburg, PA headquarters earlier this week.

Pictured (L-R): Pat Donovan, Senior Director Sales, D&H Distributing; Alan Weinberger, Chairman & CEO, The ASCII Group; Jeff Davis, Senior Vice President of Sales, D&H Distributing; Doug Young, COO & Senior Vice President, The ASCII Group.

Here’s a list of the categories in which D&H was the leader:

• Accurate shipping

• Convenience of warehouse locations

• Ease-of-doing-business with sales reps

• Ease-of-doing-business with tech support

• Ease-of-doing-business with credit department

• Knowledgeable and helpful sales reps

• Pre-sales support

• Quick issue resolution

• Shipping and handling charges

• Timely shipment

• Website ease-of-use

• Adequate credit provided (tie)

• Post-sales support (tie)

• Product availability (tie)

Many congratulations to D&H! Do you have news about your company’s awards? Let us know by sending an email to This email address is being protected from spambots. You need JavaScript enabled to view it..