The cloud continues to be a key player in industry products and innovations, and Cisco was looking to the future as it announced yesterday intent
Cisco and MaintenanceNet began working together in 2009, offering MaintenanceNet services to Cisco distribution and reseller partners to provide an automated way to identify product opportunities and improve service renewals.
“Just as MaintenanceNet’s business was built with and through partners, this acquisition demonstrates Cisco’s focus on serving the partner go-to-market strategy and its significant role in our customers’ success,” said Debbie Dunnam, Cisco senior vice president for global customer success. “While we have worked together for some time, I look forward to welcoming the MaintenanceNet team into the Cisco family as we continue to innovate and grow our business.”
MaintenceNet’s platform uses data analytics and automation to manage and scale attach and renewals of recurring customer contracts. More information about the product and acquisition is available here.