Analytics/Analysis

With great pleasure, I’m pleased to announce the latest offering from Chip Reaves at Bigger Brains. It was an honor to team with Reaves and Wilson on this effort to produce a “Video Book”( off-the-shelf eLearning content) on the CompTIA Network+ Exam. The new course includes 62 video training modules and over 9 hours of total content. "We wanted to not only cover the exam objectives for people who want to get Network+ certified, but also use real-world examples of how IT consultants and technicians can use these skills in practical situations," said Reaves. The new course is available from top IT service firms who subscribe to Bigger Brains' "BiggerMSP" training portal program at BiggerMSP.com. It's also available individually through OpenSesame.com and other online training marketplaces.

Many conversations with longtime SMB Nation folks lead to side jobs. With the changing of business models and personal interests, I’m seeking you guys engage in weekend warrior businesses to supplement your MSP practices. You have the MSP who remotely supports Boston-based clients from his profitable ski lodge in Mount Snow, New York (been there). You have Ken in Phoenix selling red BBQ gloves (used these). A couple on Bainbridge Island with a gourmet popcorn business (yummy). And now you have Greg Hansen with his Central Coast Oregon-area man cave! Known as the Siletz River Cabin, this getaway is a must do for SBSers looking to catch their breathe, recharge and reboot. What better place to plot your start over strategy then the babbling brook sounds overheard while fishing?

This is the all of those starting up – attending our roadshow workshops is a great first step!

Until I sat down to write this update on our Office 365/ Windows 10 Roadshow, I hadn’t truly thought about us behaving similarly to a political campaign in the Spring primary season, but there are some parallels. We launched last Tuesday in our own state (favorite son) in Redmond. The capable audience enjoyed the expert content delivery from our own Grant Thompson

By Jennifer Hallmark, President, SMB Nation -

A large proportion of small and medium-sized businesses use spreadsheets to track and manage their sales process instead of a dedicated software application, aka customer relationship management (or CRM) software. We’ve noted the following advantages and disadvantages of this choice:

By Pete Engler

When small to medium businesses (SMBs) shop for partners to help with their technology needs, they want expertise, dependability, trust, convenience - and one-stop shopping. In the past, technology solutions utilized by SMB customers often came together by accessing a collection of multiple companies (or partners) specializing in specific areas.

Story by Jennifer Hallmark, President, SMB Nation - 

Small business customers don’t fully appreciate all of the new features in Office 365 that can revolutionize their ability to work smarter and faster – and I am not speaking about the obvious “move your office to the cloud” advantages either.

Story by Harry Brelsford, CEO, SMB Nation -

It’s that time of year to reflect, strategize and recharge to hit the ground running in early 2016. This blog is about making wise choices today that result in a better tomorrow. Specifically – it’s all about operations.