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Alex Fields with Success Computer Consulting chats with SMB Nation about his quarterly technical user group featuring Microsoft Teams.    Alex not only holds a technical user group for MSPs but he also hosts an end user group as well to help educate both audiances.  These quarterly meetings are a great way to

 By Gary Audin

Planning for business continuity is planning for interruptions to business operations. There will be disasters, foreseen and unforeseen. Here are 8 more disaster recovery duds.

Harry is joined by Michael Jenkins from down under who has been hit with a double whammy( from the great fires to the Corvid pandemic).  Michael opens up and shares the economic effects of the pandemic and recent activities.  At first they saw huge revenue increases with the support of people working from home. 

By Gary Audin

No matter how smart the technologist, there always seems to be a forgotten element or an assumption that does not work when responding to a disaster. The disaster planning stories I have collected demonstrate that the best laid plans are not necessarily good enough.

Alex Fields joins Harry Brelsford to chat about a book he was featured in “Winning as a Team”.  Alex talks about driving Teams adoption in your organization, helping get the most out of the Teams  tools, and how best to use the tools with in Teams.

Harry is joined by Josh Liberman to discuss life in a virtual world.  Anyone who runs a MSP knows that you are busiest when it is slowest.  Between virtual learning through virtual conferences, webinar, podcast, drumming up new business, and staying on top of current clients MSPs are busy.  Harry and Josh go onto to talk about getting back together in person hopefully in the near future to get back to human networking, and shaking hands.     Watch Harry and Josh and learn about life in a virtual world. 

Harry is joined by Michael Fraser to discuss higher education and its benefits.  Its been one year since Michael graduated with his masters degree, and he explains the pros and cons of higher education and how it has helped him win contracts through the government. 

I want my LinkedIn back!  I’m a traditional LinkedIn fan boy for a number of reasons and have watched it mature in mostly favorable ways since it was acquired by Microsoft and become less of a jobs site and more of a business networking platform.

The RSPA has done research by speaking with their solution provider members regarding the pandemic and how it is effecting their business.  After extensive exploration they found that successful businesses who are weathering this storm have the following 7 attributes:

By: Gary Audin

Meeting face to face is usually much better than a phone call or audio conference. The use of video conferencing provides a face to face conversation. You learn more with video than audio alone. Video has benefits over audio conferencing

I’ve just completed an interview with our contributor Denis Wilson who shared with us reports on a 600% increase (January 2020 – May 2020) in “cloud hacking” by bad actors targeting Office 365, G-suite and such. I was scared straight!

By: Gary Audin

Have you ever been in an unproductive collaboration session in which one person dominates, another person lacks confidence and doesn’t speak, and others are tuned out? This can happen during a sales call, to a contact center agent,