Webinars

Webinar:  August 2, 2022 Deadline for POTS/Copper Phone Lines (Gone! Gone! Gone!) – MSP Customer Revenue Opportunity

July 27, 2022 11:00 AM in Pacific Time (US and Canada)

Hosts:

Harry Brelsford, CEO of SMB Nation
Josh Robbins, CEO of SimpleVoIP

Nearly every MSP has a client that still has a good old-fashioned POTS (copper phone line) installation. Think about the nearby automobile repair shop. There is a customer revenue opportunity!

Major phone companies are retiring copper infrastructure and have no obligation to support ancient wires after August 2, 2022. Companies are scrambling to keep their phone and internet service active, including lifeline service for alarms, fire panels, elevators, fax machines and pool phones.

Josh Robbins, CEO of SimpleVoIP, discusses various options and costs associated with this massive disruption going on right now and how companies can save money and add features at the same time as retiring old technology.

Webinar: Three Things You Need Know About Asset Lifecycle Management

April 26, 2022 12:00 PM in Pacific Time (US and Canada)

Presented By:

Hosts:

• Harry Brelsford, CEO, SMB Nation

Panelists:

• Tim Kubiak, Managing Director, AOM World
• Marnie Stockman, Lifecycle Insight

 In this webinar learn about:

• Cybersecurity Liability insurance policies and compliance standards require businesses to follow best practices around asset lifecycle management. Let’s answer the 3 most pressing questions.
• What is asset lifecycle management?
• Why should small businesses care?
• What are the best practices around asset lifecycle management?

Webinar: Monetizing What You Have Already Sold

March 10, 2022 11:00 AM in Pacific Time (US and Canada)

Presented By:

Hosts:

• Tim Kubiak, Managing Director, AOM World
• Harry Brelsford, CEO, SMB Nation

Panelists:

• Julius Argumedo, President, C1P Solutions Inc.
• Sheena Ohrman, Strategic Account Executive, SHI

Selling technology is only getting more and more complex mirroring technology implementations and environments. Most MSPs and VARs sell well into one or two critical areas they have mastered, such as data protection and cybersecurity. But what if you could expand your ecosystem to sell more solutions. And what if you could sell after the sale? (we’ll show you how). And we’ll discuss what is your hybrid infrastructure for data centers and other scenarios.

Webinar: Using IT Automation to Scale and Increase Profitability and Quality

Jan 27, 2022 11:00 AM in Pacific Time (US and Canada)

Presented By:

Hosts:

• Tim Kubiak, Managing Director, AOM World
• Harry Brelsford, CEO, SMB Nation

Panelists:

• Brian Kane, Senior Director of Technology - NerdsToGo
• Gaidar Magdanurov, Chief Success Officer – Acronis
• Kevin Jaberg, Chief Technology Officer, MapleTronics

One of the most popular conversations to kick off 2022 is AUTOMATION in information technology. By automating IT asset management, you lower costs, increase the quality of your IT infrastructure and enjoy the efficiency of automating tasks such as importing assets into your asset management tool.

Think of it this way. In the past many tasks were performed manually resulting in inconsistent results. Automation can feel like magic standard operating procedures. You will discover 5 ways to reduce the total cost of ownership with IT automation. You’ll also have visibility into the integrations that make it all happen (including the magic of APIs).

And a real-world case study detailing the benefits of IT automation and will be available for download.

All attendees will receive a copy of the “Ultimate Guide to Selling AOM” (a $19.95 value).

Webinar: December is IT Asset Awareness Month!

SMB Nation Webinar  December 9th, 2021

11am PST/ 1pm CST/ 2pm EST

Presented By:  Harry Brelsford, and Tim Kubiak

Dr. Barb at the International Association of IT Asset Management (IAITAM) said it best: “If you are not managing your IT assets, you are not managing your business properly.”

Join us as we point toward 2022 with a renew commitment to IT asset management best practices. That includes lifecycle management from start-to-finish, extending hardware asset life Discover:

How to know of and control your assets: Make the most of asset lifecycle investments to improve IT services and make smarter decisions.
Reduce technology costs: Automate your asset lifecycle processes to minimize repetitive tasks and wasted resources.
Mitigate IT asset risk. Enforce your asset policies and regulatory requirements automatically to limit overall risk.

The secret sauce is AUTOMATION and we’ll show examples of that.

Each attendee will receive a copy of “The Ultimate Guide to AOM” (a $19.95 value)

Webinar: Post-Pandemic Pivots for MSPs - Emerging opportunities and trends that are driving MSP success

SMB Nation Webinar  June 17, 2021

9am PST/11pm CST/12pm EST

Presented By:  Harry Brelsford, Mayur Pitamber, and Frank Ohlhorst

It’s happening much faster than forecast: economic recovery and widespread vaccination across the U.S. The slow roll is now a fastball that you’d better catch. Our panel of experts will report on fast emerging opportunities that are driving MSP success. They’ll focus on Experience Communications as a Service (XCaaS), a cloud communications deployment model that erases the boundary between Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS).

Discussion topics include:

• Best practices and rewards of Experience Communications as a Service
  
  • Trends driving communications to the cloud
  • Challenges of premises-based communications systems
  • Security, flexibility, and scalability of cloud communications
  • Business benefits of moving to cloud communications

• Turning UCaaS into a gold mine for MSPs
  
  • MSP’s as trusted advisors
  • Choosing the right partner
  • Creating additional value

Webinar: Bursting the Bubble: How MSPs and VARs Can Help Clients Thrive in the New Normal

SMB Nation Webinar  March 18, 2021

Presented By: Joel Maloff

It’s been one year since the NBA shut-down that signaled how profoundly COVID-19 was destined to change American life. Like the NBA and its bubble, businesses found short-term coping solutions. But as we head into year two, it’s clear that remote work, telemedicine, video meetings, and other technologies that enable anywhere, anytime collaboration are permanent features of the landscape.

This webinar is about how MSPs and VARs can become a valued resource for customers and clients navigating the new way of work. We’ll share how partners are solving real-world problems for customers and clients by addressing concerns about compliance, security, and integration.

Webinar: Show MSPs the Money with Visio and Project

SMB Nation Webinar Tuesday, June 16th, 2020

Presented By: Ryan Kincaid

Time to think anew and discover overlooked opportunities as Managed Services Providers (MSPs)! Did you know the following?

YOU CAN sell more solutions by adding even more value to your customers with often overlooked design and project management solutions.. Microsoft Project and Visio are powerhouses for project management and data visualization, working together seamlessly with Microsoft 365.

Register now to learn how Microsoft Project and Visio can expand your portfolio by adding functionality and saving your customers time, money, and energy.

BONUS – One attendee will WIN a 2004 SMB Nation Bicycling Jacket in a lucky draw – that could be you.

Webinar: IoT

SMB Nation Webinar Thursday, June 11th, 2020

Presented By: Harry Brelsford and Panel

Let’s face it. The COVID-19 pandemic is going to determine technology winners and losers like every recession does. We are predicting one of the winners and an opportunity you need to double-down on NOW is the Internet-of-Things. Why? Because the foundation for IoT is to reduce costs and increase safety.

We can use technology to perform tasks previously conducted by humans (and human touch). Then there is the data collection that allows for you and your clients to make smart decisions. In addition to our panel sharing real world actionable IoT-isms, we discuss:

• Connecting a home office to the internet of things
• Smart security for business and homes
• Autonomous and connected vehicles with an emphasis on drones to minimize human touch
• A nod to health care with smart watches, fitness trackers and other wearables

Webinar: Communications

SMB Nation Webinar Tuesday, June 9th, 2020

Presented By: Harry Brelsford and Panel

Finally, we are seeing the marriage between voice and data. The surge in online conferencing solutions (10x in the pandemic) has fundamentally changed the way we work. We discuss basic features and functionality of different online conferencing solutions; security and the panel will share real world MSP experiences in the communications revolution. Also expect this lecture to almost be a capstone that integrates the leadership, security, devices and productivity/collaboration “legs of the remote worker stool” as a communication infrastructure foundation.

Webinar: Productivity and Collaboration

SMB Nation Webinar Thursday, May 28th, 2020

Presented By: Harry Brelsford, Grace Schroeder, and Michael Fraser

As a follow-up to the first lecture on leadership, culture and management, this session speaks towards productivity and collaboration approaches. Expect an independent look at Microsoft Teams, Slack and IaaS with our expert panel. We also open the mic to the audience to hear your tales from the trenches on the challenges and successes of remote worker productivity and collaboration.

Webinar: Devices

SMB Nation Webinar Thursday, May 14th, 2020

Presented By: Harry Brelsford ,Harry Brelsford , Scot Henley , Susan Krautbauer , Daniel Bartholomew

The coronavirus COVID-19 matter is possibly the ultimate Bring Your Own Device (BYOD) scenario (in many cases). In this panel discussion, we review the role of BYOD in terms of reliability, quality assurance and productivity. Then we talk about the hardware refresh opportunity from both an MSP and OEM point-of-view that MSPs can capitalize on. Next we visit with a not-for-profit about where to recycle and redeploy all of the used computer equipment that is caused both by a refresh and literally a quick trip to your business mini-storage (and that of your clients) to gather surplus equipment to re-deploy to those in need in a kind way!

Bonus – we will do some geeking such as what is the proper way to implement a Remote Management and Monitoring tool to make your support for remote workers possible?

Webinar: Security

SMB Nation Webinar Tuesday, May 12th, 2020

Presented By: Harry Brelsford, Phelim Rowe, Josh Weiss, Ryan Becker

First and foremost, it’s essential to set-up a cyber security safe remote office for your own employees and your customers as an MSP. In this session you will be advised of different resources to download and use as you start your stay at home, stay safe and stay SECURE initiatives.

Starting with the infrastructure layout (thin client, VPN, Cloud), the conversation then moves to specifics such as reviewing user access, enforcing client access policies and user authentication. Then we proceed to discuss two-factor authentication and single-sign on (SSO).

Webinar: Remote Leadership and Culture are EVERYTHING with Remote Workers

SMB Nation Webinar Wednesday, May 6th, 2020

Presented By: Harry Brelsford and Wayne Turmel

Everyone is only a few weeks into working remotely and hard realities are landing. Join us as we’ve teamed with Wayne Turmel from The Remote Leadership Institute to answer the basic question: now what? Topics that we will cover include:

• How to Communicate Effectively When You’re Working Remotely
• Your Attitude Matters – Managing Yours and Others
• Productivity Tips for Working from Home
• Three Mindsets That Will Help You Move Forward & Set You Up for Success

Last Winter in the MSP Tech Talk series we explored the Finder, Minder, Grinder pillars of an MSP business. This is clearly in the Minder category for your own internal remote worker scenarios. And you can turn this newly gained knowledge (plus this lecture) into a Finder role to promote your remote leadership skills as a business development asset.

Bottom-line: This stuff doesn’t happen on its own and management skills are needed.

Webinar: Backup

SMB Nation Webinar Wednesday, April 22nd, 2020

The impact of the current COVID crisis on IT is unmistakable – the move to the Cloud and remote work scenarios is accelerating rapidly and here to stay. This makes it all the more important for MSPs to help end customers better protect critical Office 365 productivity data from data loss. These risks persist in the Cloud as well, whether it’s in the form of a data breach, hacking episode, or accidental data loss, and affect companies of all sizes – from enterprises to small businesses.

In this 30-minute webinar, we will host a live demonstration of Cloud Backup service, a key Office 365 add-on that helps offset these risks and provide value to their end customers. This webinar will cover:

• Common use cases for Cloud Backup
• Key capabilities and competencies within Cloud Backup
• Best practices for getting started

Presenters will answer questions from the audience in a live Q&A.

Webinar: Migration

SMB Nation Webinar Tuesday, April 21st, 2020

COVID-19 outbreak has accelerated the demand for rapid digital transformation even further.

Partners are not only adapting to new workloads and customer demand for the cloud, but also find themselves having to pivot around new working conditions that mean little to no access to their customers’ place of work. Partners need automation-driven, cloud-based tools so they can remotely support customers, including delivering fast and reliable migrations to Office 365.

In this 30-minute webinar, you will get an overview of how Migration Suites is helping IT partners deliver more predictable and seamless email migrations remotely to Office 365, without compromising on a great customer experience.

The webinar will cover:

• How Partners are adapting to the shift toward a remote workforce and maintaining business continuity during COVID-19
• Get a live demo of how to perform Office 365 migrations remotely
• Key capabilities and competencies within our automated Migration Suites
• Best practices

All registrants will receive the on-demand recording and resources after the live event. Presenters will answer questions from the audience in a live Q&A.

We look forward to seeing you!

Webinar: Marketing & Scaling Your MSP in a Post COVID-19 World – In the Shark Tank!

SMB Nation Webinar Thursday, April 2nd, 2020 12:00 PM PT 

MSPs are great with technology applications, but often lack a full-scale understanding of sales and marketing, including digital strategies for marketing to SMBs. In the post COVID-19 environment, digital marketing will be more important than ever in scaling your business.

Join James Orsini, president of Sasha Group and former COO of VaynerMedia where he was partners with Gary Vaynerchuk and Matt Higgins, a Recurring Shark on ABC’s Shark Tank and co-founder & CEO of RSE Ventures as they cover Marketing & Scaling Your MSP in a Post COVID-19 World.

James Orsini will discuss best practices for marketing your SMB/MSP as digital channels continue to evolve – including how social media has "leveled the playing field" for all marketers regardless of size or budget. He'll explain why every small business needs the equivalent of their annual "Superbowl commercial.”

Matt Higgins, a Recurring Shark on ABC’s Shark Tank and co-founder & CEO of RSE Ventures, will discuss best practices for working with investment partners and scaling your technology business in the post COVID-19 environment.

Webinar: GRINDER : Verticals

SMB Nation Webinar Thursday, Mar. 26th, 2020 09:00 AM PT

Presented by: Harry Brelsford

We’ve saved the best for last in the capstone session that brings it all together. We’ll have expert guests point you towards three hot verticals for you to invest forward into.

• Compliance. Here today. Here tomorrow. The ever changing rules are disrupting technology and creating opportunities for you. We target the new California Consumer Privacy Act (CCPA) and how that impacts you and your customers.
• Azure. We are declaring 2020 to be the Year of SMB Azure with insights into how MSPs are using Azure in new and creative ways.
• Cyber Security. ‘Nough said!

Webinar: Supporting MSPs Through the Coronavirus Crisis – Immediate Security and Remote Management Resources for MSPs

SMB Nation Webinar Wednesday, March 25, 2020 12:00 PM PT 

All together NOW! Discover how MSPs, the SMB Nation and community sponsors are coming together during the coronavirus crisis with solution bundles that include no cost endpoint security and remote management tools. You will observe best practices for rapidly deploying in-demand and very needed solutions for both on-premises and remote employees and clients.

Webinar: GRINDER: Now the Easy Part!

SMB Nation Webinar Tuesday, Mar. 24th, 2020 09:00 AM PT

Presented by: Harry Brelsford

We’ve never met an MSP who doesn’t love to “do” the work. That includes YOU! However – given the chance to “start over,” would you do it five times better and faster? Yes – of course you would. And this is session is the key to your future success. Specific topics include strategic alliance, partnerships and teaming. You’ll receive a checklist of steps you can take to work smarter in the roaring 20s’ so you have more free time to go dance your dance.

Webinar: Best practices for evaluating Office 365 migration tools

SMB Nation Webinar Thursday, Mar. 19th, 2020 11:00 AM PT 

Whether you’re new to the Office 365 email migrations space or a migrations ninja – every project (and client) presents unique goals, workflows, and challenges to consider. Add in the laborious processes that come with manual migrations, and it can be more time consuming than expected. That’s why most MSPs turn to third-party tools.

Like Wade Walker, Big Green IT’s Manager of Cloud Services, many MSPs attempt to complete email migrations manually at first. “We realized this was not the most efficient use of our time. To shorten the migration timeline and provide a better experience to our clients, we decided to use a migration tool.”

Join  experts and a leading MSP as they share best practices for choosing the best Office 365 email migration tool to grow a cloud practice. During the webinar, you will:

• Walk away with a 10-step framework to identify tools right-sized for your business needs
• Learn proven strategies for an effective evaluation process
• Hear why MSPs are leveraging purpose-built email migration tools
  

Presenters will answer questions from the audience in a live Q&A. This webinar is best suited for business or technical leaders looking to learn more about email migration tools.

Webinar: MINDER: SOP ME!

SMB Nation Webinar Thursday, Mar. 19th, 2020 09:00 AM PT

Presented by: Harry Brelsford

An entire session dedicated to standard operating procedures (SOP) that is your key to survivability and scalability. You’ll learn what other successful business owners are doing by having the discipline to wash, rinse and repeat tasks, policies and procedures. Specific ratios will be provided with respect to the operations side of the business. Turn what for many is their greatest weakness into an emerging strength in your MSP practice.

Webinar: Improving Business Processes through Smart Documentation

SMB Nation Webinar Wednesday, Mar. 18th, 2020 09:00 AM PT 

Presented by: Harry Brelsford

Inefficient business processes are a source of substantial time waste in MSPs. Streamlining your business processes is essential to eliminate much of this waste. This webinar will present practical and actionable insight to help you get the most out of your time and resources.

During this webinar you will learn:
1. - How to reduce ticket time waste
2. - How to use Checklists to improve operational consistency
3. - How to Combine Checklists, Workflows and SOPs
4. - How to leverage documentation to improve non-technical role performance

Webinar: MINDER: Best Business Practices

SMB Nation Webinar Tuesday, Mar. 17th, 2020 09:00 AM PT

Presented by: Harry Brelsford

Time for a check-up with Dr. Harry to help you identify your MSP practice internal challenges. We’ll review the “business of business” with an emphasis on measurable “to do” action items. Consider this your mini-peer group session as you’ll be able to participate interactively. Finance, Accounting, HR, Management, Product/Service Mix plus much more. Think of this as a makeover to make yourself as pretty as possible!

Webinar: FINDER: Get “Da Business”

SMB Nation Webinar Thursday, Mar. 5th, 2020 09:00 AM PT

Presented by: Harry Brelsford

Why is it conferences emphasizing MSP sales and marketing are so robust? The answer is simple: money is cool! Introducing “Brelsford’s Rules of 12” that offer prescriptive guidance you can immediately implement to increase your sales within 30-days. Tactics range from low cost and no cost digital messaging to live meetups.

Webinar: FINDER: Strategy and Culture.

SMB Nation Webinar Tuesday, Mar. 3rd, 2020 09:00 AM PT 

Presented by: Harry Brelsford

In this interactive session, you will create a ten slide deck business plan in 90-mins. This will be your “north star” to guide you in the roaring 20s’ as an MSP. Plus we discover the interplay between culture and strategy. Does culture really eat strategy for breakfast? Includes a strengths, weaknesses, opportunities and threats (SWOT) exercise.

Webinar: The Three P’s Approach to securing Office 365 email

SMB Nation Webinar Wednesday, Feb. 19, 2020 11:00 AM PT 

Presented by: Harry Brelsford and Romain Basset

Nope – this isn’t about margins in mystery or preaching Fear, Uncertainty and Doubt (FUD). Rather – the online meetup illustrates the growing volume and sophistication of cyberthreats targeting Office 365 users and outlines a comprehensive approach to securing O365 email, inclusive of technology, people, and process, as well as the role of MSPs. And you can discover how to do it via the Three P’s: People, Process, Partners.

• Introduction – Why O365 is a target?!?!?
• Comprehensive approach to securing O365 email
  • Technology
    • Native O365 (EOP/ATP) – objective assessment of strengths and weaknesses
    • Third-party – considerations for complementary architectures and technologies
  • People
    • User awareness training – balancing structured and contextualized, on-the-fly training to correct risky behavior as it occurs
    • User feedback – transitioning from weakest link to part of the solution
      • Closed loop not just with IR processes but core filter
  • Process
    • Business process controls to mitigate specific threats (e.g. spear phishing)
    • Remediation and incident response
  • There’s a 3rd P: Partners
    • Key considerations for scalable growth
      • Simplicity and automation
      • Integrating an ecosystem of products
      • Selling with facts, not fear

Webinar: Office 365 Cloud Backup Made Easy: Why it's Needed, Where to Start, and Best Practices

SMB Nation Webinar Wednesday, Feb. 12, 2020 11:00 AM PT 

Presented by: Harry Brelsford

By now, IT Consultants know that data loss happens in the cloud - and it happens on a surprisingly regular basis.

For this reason, many MSPs see putting a backup solution in place as mandatory, not optional. “We feel we have a fiduciary responsibility to ensure our clients’ data is protected,” says Matt Altschul, COO of Magnitech Solutions, Inc.

Join us to understand why an O365 backup solution is critical to so many MSPs and how you can evaluate the available tools to find one that fits your business.

3 Key takeaways

• Clarify the role of an Office 365 backup solution in a spectrum of related data protection approaches like BCDR, Archiving and Legal Hold.
• Learn how to evaluate O365 back up tools across 3 key spectrums - Technical Completeness, Impact on Profitability and Partner Experience & Support.
• Understand the impact on your MSP profitability once O365 backup is part of your core service mix

Webinar: World's Largest Online MSP Holiday Party-Featuring Tobin Smith

SMB Nation Webinar Wednesday, Dec. 18th, 2019 12:00 PM PST 

Presented by: Harry Brelsford and Tobin Smith

And now for something completely different. We’re bringing back the traditional online MSP holiday party with a twist. Guest speaker Tobin Smith, long-time Fox on-air personality, will discuss his new book FOXOCRACY that is an inside look at how ALL NETWORKS manipulate programing to create viewership addiction (cause your endorphins to fire). Not only is the tribal conversation amazing but you can also gain insights into how use basic subconscious manipulations to increase your sales success. It’s true. Afterwards we’ll have our traditional trivia contests, prize giveaways and much more

Webinar: Deep Dive into the January 2020 End-of-Support (EOS) Matter (And WHY YOU SHOULD CARE!)

SMB Nation Webinar Wednesday, Dec. 4th, 2019 12:00 PM PST 

Presented by: Frank Ohlhorst (Magnum Consulting), Ed Tittel (EdSEC), and Harry Brelsford (SMB Nation)

It's Q4 and a significant Managed Services Provider (MSP) opportunity is right around the corner. We’re talking Windows 7, Server 2008, SQL Server. Topics include but are not limited to:

• Migration versus New: Freshies, etc.
• How to do a test migration on one system!
• Changes to the Registry and lack of support for Registry cleaners.
• Retaining the personality of the machine plus rollback protection
• What if you are not ready to migrate in time? How do you deal with keeping the machine secure and functioning? We reveal temporary band aides!
• Is this Windows XP migrations all over again? (The answer is NO!). You can't use the SECURITY ARGUMENT in the same way we did in the XP migration era.
• What are the challenges? The days of 32-bit Windows 7 are dead. Need to get you to 64-bit Windows 10. Hint: Windows Compatibility Wizard)
• Why you can't use the STABILITY ARGUMENT to migrate your SMB clients
• Selling Windows 7 EOS: transactional versus insurance selling approaches
• Spiceworks 2020 IT Report - Upgrades are the Biggest Spend Next Year (Hint: January 2020 EOS)
• Research on those who have tried and failed (especially around Windows Server)
• Tip of the Hat to Server 2008 and SQL Server!

Webinar: SMB Azure – Part II

SMB Nation Webinar Wednesday, Nov. 20th, 2019 12:00 PM PST 

Presented by: Zack Mesel , Michael Fraser, Frank Ohlhorst and Harry Brelsford

As a follow-up to our popular SMB Azure lecture earlier this year, we dig deeper into the concept that Azure can play in a small business space. We’re putting the band back together to start the conversation with specific use cases (already being done in the REAL WORLD) plus much more:

• Extend on-premises Active Directory to Azure
• Migrate a file server to Azure
• Host an application running on a Windows or Linux VM
• Extend Azure capabilities to your on-premises infrastructure
• Left-and Shift Windows Server 2008 or SQL Server 2008 *to* Azure
• Create a hot-site DR

Webinar: What is DNS Filtering and How can MSPs Exploit it for Fame and Profit

SMB Nation Webinar Wednesday, Nov. 13th, 2019 12:00 PM PST 

Presented by:  Frank Ohlhorst

One of the hottest topics in MSPland is DNS Filtering and we’re here with answers from the basic to the advanced so you can develop a new area of expertise.

DNS filtering is the practice of blocking access to certain sites for a specific purpose, often content-based filtering. If a site, or category of sites, has been deemed a threat, then its IP address is blocked with a DNS filter and access to it is prevented. Examples of sites that may be blocked include adult, gambling, productivity sinks, or those known to pose a significant malware risk.

DNS filtering is essential for businesses because it can severely limit the amount of threats a network is exposed to, helping to reduce significantly reduce the remediation workload for MSPs and IT pros. In fact, effective DNS filtering can stop up to 88 percent of internet-borne malware before it even reaches the network.

Another benefit of DNS filtering for businesses comes with increased staff productivity. Destinations like peer-to-peer streaming sites, in addition to being surefire sources of malware, can also sap bandwidth and distract workers. When policies for DNS filtering are set to avoid time-wasting sites like these and other potential sources of HR pain, business owners can take back control of their networks.

Webinar: The 3 Forgotten Steps for Local IT Service Providers & MSPs to Attract Ideal Clients, Earn More & Actually Work Less

SMB Nation Webinar Tuesday, Oct. 29th, 2019 09:00 AM PST 

Presented by:  Ari Sherbill

Inside this new live training, you'll discover:

1. The BIG OPPORTUNITY: Why the IT Service market is one of the fastest growing markets today

2. How to attract 22X more leads from your potential audience with an “ST”

3. How to get clients to chase YOU by using the “Formula 8”

4. TEARDOWN! See 3 “top ranking” IT websites & 5 IT marketing messages analyzed in front of your eyes

5. Why you only need ONE marketing asset to attract new clients consistently (HINT: you don’t even need a website)

6. How to be seen as proactive by your clients… before they become clients

Webinar: SD-WAN and the SMB MSP

SMB Nation Webinar Wednesday, September 26, 2019 12:00 PM PST 

 This is a story of how an SMB MSP got his groove on with software-defined wide-area networking (SD-WAN). It’s a topic once considered taboo in the SMB Nation space. However – this is one of the most geeky things you can explore and capitalize on with your slightly larger clients. Wimps need not apply. See you there.

Webinar: 3Q MSP Analyst Report – Fast and Furious to Wrap Up 2019 and Plan for 2020

SMB Nation Webinar Thursday, September 19, 2019 12:00 PM PST 

Presented by: to be announced

It’s that time again – the quarterly analyst report – to get current in this 60-min gathering. A busy summer is over so it’s time to fall forward.

• Fall events you should and should not attend
• MSP M&A Window Still Open But Closing
• Predictive Analytics in MSP Monitoring and Marketing
• Verticalization Strategies – Defense Sector
• Found Money – MDF planning for 2020
• Community Updates – Investing Your Time and Money
• Tracking “As a Service” to “In a Box”
• Will Voice ever marry Data?
• Unnatural Acts for MSPs (e.g. Content Creation)

Webinar: MSP Compliancy Matters – With a Twist

SMB Nation Webinar Wednesday, September 11, 2019 12:00 PM PST 

Presented by: Mark Haskelson, Joel Maloff and Harry Brelsford

This is not your average technology compliancy lecture. Sure we’ll talk about HIPAA and the like to provide germane and relevant updates. But there is a whole ‘nother story concerning compliance in the hottest vertical that is projected to grow from $8B to $200B in the next decade. Join us to level set on traditional technology compliancy matters and then invest forward into the future where you can serve clients who will pay you what you are worth and you’ll enjoy working for. All in a compliancy lecture. #TrueThat.

Webinar: MSP Marketing Masterclass

SMB Nation Webinar Wednesday, August 14, 2019 09:00 AM PST 

Presented by: Thomas Beck

 New customers are harder to reach than ever before, but we will reveal what strategies and tactics really work and exactly what steps to take in what order to get the best ROI from your marketing investment and build a foundation for consistently generating new business.

Webinar: YES YOU CAN! Azure + Small Business

SMB Nation Webinar Wednesday, July 24, 2019 12:00 PM PST 

Presented by: Michael Fraser, Zach Mesel, Christian Nancy

 While Microsoft said it couldn’t be done and isn’t actively supporting Azure in small business, the skunk works team of Michael Fraser and Zach Mesel have been busy “doing it” after two years of prototyping and development. Never underestimate the ingenuity of the SMB Nation community in solving a problem that others have called unsolvable. That’s all we’re going to reveal here because you simply have to attend to get the dets. Real use cases will be shared  

Webinar: 10 Essential Tasks in Teams Administration

SMB Nation Webinar Wednesday, June 19th , 2019 12:00 PM PST 

Presented by: Christian Buckley

Microsoft Teams is the fastest-growing product in Microsoft history, providing a powerful platform for collaboration and communication. However, because Teams was built on the backs of two leading workloads: SharePoint and Exchange, managing the security, compliance, and governance of Teams comes with some additionally complexity. In this session, we'll walk through 10 essential tasks in Teams administration to help you 'know where to go' to meet your organizational requirements.

Webinar: Your secret weapon to capitalize on Exchange Server 2010 End-of-Support in January 2020

SMB Nation Webinar Thursday, June 13, 2019 10:30 AM PST

As you may have heard, Microsoft Exchange Server 2010 is going to be reaching end of support on January 14, 2020 – just 6 months away. This presents a compelling opportunity for SMB Nation partners.

How are you preparing to capitalize on this EOS and additional migration opportunities? The answer is revealed on Thursday, June 13, 2019 in a 30-minute MSP peer-to-peer webinar that you can sign-up for HERE.  

John Hardon, President, and Jordan Rein, Senior System Engineer and Project Lead, of Denver-based managed services provider DCNC, Inc will share best practices for building a profitable and scalable migration business. You’ll also get a live demo of how a leading migration technology can help you deliver a great customer experience while increasing speed and efficiency.  

By attending – you'll receive exclusive access to a special promotion valued up to $1,000 of first-time product use and be entered to win a $50 gift card. Invest 30-mins of your time to capitalize on a deadline-driven technology migration opportunity TODAY.  

Webinar: Encrypting Ransomware Targets MSPs as Easy Attack Vector

SMB Nation Webinar Wednesday, June 5th, 2019 12:00 PM PST 

Presented by: Ken Dwight and MickyJ

 Did you know that MSPs are now being targeted as the simplest, easiest and most efficient attack vector for hackers. The presenters, experts in the malware field, will both be talking about the fact that MSPs are being targeted by malware creators as a one-to-many payload, and the implications of those attacks. Ken Dwight will be talking about the prevention side and dealing with the aftermath, and Jenkin will focus on the innards of how the actual programming is done and how the infection process happens. This is always a popular topic. ogramming is done and how the infection process happens. This is always a popular topic.

Webinar: EOS

SMB Nation Webinar Wednesday, May 22nd, 2019 12:00 PM PST 

Presented by: Josh Freifield

Here we go again. A set of Microsoft built-in end-of-support (EOS) deadlines commence January 2020 and the smart money is starting to plan for that now. First – we’re talking Windows, Windows Server and SQL Server. One of the greatest drivers for managed services providers (MSPs) is a statutory deadline. Our esteemed speaker is already earning money from EOS projects! He further extends the conversation to discuss what’s next – migrations to Azure and Microsoft’s new desktop/device push.

Webinar: How to Be an MSP – VERTICALS!

SMB Nation Webinar Wednesday, May 15th, 2019 12:00 PM PST 

Presented by: Harry Brelsford

Join us as we double-click down into the hottest vertical opportunity in 2019+++. Discover how in 90-days you can add the CBD vertical to your managed services provider (MSP) portfolio of services. This vertical opportunity is both very serious and complex. You will learn the unique nature of the CBD/cannabis technology workloads including security, infrastructure, supply chain (seed-to-sale), point-of-sale (POS), compliance/reporting/tractability and much more.

Before you attend this webinar – visit our new community www.420msp.com to prepare and bring your questions. All questions will be answered.

Webinar: Introducing Microsoft 365 Nation!!!

SMB Nation Webinar Wednesday, May 8th, 2019 12:00 PM PST 

Presented by: Harry Brelsford

Spoiler alert – more people like Windows/Office 365/Security & Mobility than ever did Small Business Server (SBS). While we appreciate everything SBS, the workloads inside Microsoft 365 represent amazing new opportunities for managed services providers (MSPs). Check out our new community at www.m365nation.com before the webinar so you are ready with questions.

BONUS: We will review SMB Nation community member Jenn Reed’s new book “Microsoft 365 Business for Admins For Dummies” and ONE LUCKY ATTENDEE will receive a signed copy of this book!!!!

Webinar: Women in Technology Panel

SMB Nation Webinar Wednesday, March 20, 2019 12:00 PM PST 

Presented by: Nancy Williams, Tiffany Wallace, Jamie A Mendez, MiaCate Kennedy I

 A first for the MSP Tech Talk series – a conversation with women leaders driving success in the SMB technology community. We hit the following topics: diversity, inclusiveness, product/program design input, harassment, youth and STEM/STEAM, management and much more. And we even have Karl Palachuk back as he sits on the Executive Committee for CompTIA's Advancing Women in IT Community for 2019.

Webinar: Community Roundtable – 5G

SMB Nation Webinar Wednesday, March 6, 2019 12:00 PM PST 

Presented by: Jeff Ponts and Josh Liberman

Head for the hills! The 5G mobile standard is leaving the labs and headed out into the wild. And your traditional telco isn’t happy. Will it be the sad demise of bundle cable offerings because you can literally cut the cord and stream directly? Does this solve the rural broadband corundum? Can your car now drive you home from the bar late at night because it can maintain connectivity ala autonomous driving? It’s not if – the only question is WHEN. Hint: It’ll be in your lifetime. Attend this session to

(a) learn what 5G is

(b) what it means for you and

(c) can you make money with it.

Webinar:  MSP Consulting Best Practices – Rules of 12

SMB Nation Webinar Thursday, Feb. 28, 2019 12:00 PM - 1:00 PM PST

Presented by: Harry Brelsford

 After a decade of research, Harry has updated his Rules of 12 from the infamous "SMB Consulting Best Practices" to offer a refreshed set of guiding principles. The three major areas of professional service deliver (Finder, Minder, Grinder) are incorporated into this lecture to help you transfer to a 12% of your MSP peers. Use these bona fide aggressive tactics - based on a growth strategy - the capitalize on the strong SMB sector today and sock away cash for tomorrow. Examples include: 

• Finder - Double-click into LinkedIn to connect with 12 "look-a-likes" per quarter as part of your measured business development motion. 
• Minder - Discover why firing 12% of your clients in a churn-and-burn strategy frees up your head space to acquire new fresh Class A clients. 
• Grinder - Learn how to discover one potential new technology offering per month of the course of a year. Then select best of breed to add to your MSP portfolio. 

This is the FIRST TIME this lecture has been offered to the public - complimentary of course! Give us 60-mins and make 2019 the best since 'da boom! 

Webinar: MSP Marketing: Social (YouTube, Instagram, Analytics, Magic)

SMB Nation Webinar Wednesday, February 20, 2019 12:00 PM PST 

Presented by: Kevin Hunter, Karl Palachuk and Kat Zommers

 No Tech Talk quarter is complete without a dive into MSP marketing. Love it or hate it – ya’ got to do it! The good news is that we’re providing under to hood tips and tricks to grow your brand and audience to drive customer awareness and, yes, conversions. Help us help you – please attend if it’s the ONE marketing lecture you sit through all year. LOL.

Webinar: Community Roundtable – Security

SMB Nation Webinar Wednesday, February 6, 2019 12:00 PM PST 

Presented by: Dana Epp, Michael Fraser and Richard Tubb

Join us for a new format to go live on microphone/camera to ask our security experts your MSP-related security questions as we dive into 2019. This “unconference format is what you make it. Be there. Period. You will have your questions answered.

Webinar: HIPAA Compliance

SMB Nation Webinar Wednesday, January 23, 2019 12:00 PM PST 

Presented by: Joel Maloff and Mike Semel

The road to riches in niches continues! Compliance continues to be a bell weather specialty that consistently rewards managed services providers. Every year we revisit compliance matters such as HIPAA for one simple reason – the rules and regs keep changing. Consider this your “legal” continuing education session and while we don’t offer educational credits, we offer wisdom for your to stay current and keep your clients out of trouble. And we’ll throw in a bit of GDPR – which is coming in some form to your country sooner rather than later. BONUS – a couple practical keystrokes demoed by Harry to download and own your LinkedIn and Facebook data – something you can do for your clients.

Webinar: Can You Make Money with Microsoft Teams

SMB Nation Webinar Wednesday, January 9th, 2019 12:00 PM PST 

Presented by: Jamison West and Doug Green

Teams has become a “THING” that we can no longer ignore. What started out as MSFT’s response to Slack has crossed the aisle to marry voice and data. Do you trust MSFT as your telecom solution? We have two experts with two different takes on Teams. Leave wiser and richer for investing 90-mins into this product stack.

Webinar:  4Q Analyst Report – Hot Shots Forecast 2019 for MSPs

SMB Nation Webinar Wednesday, Dec. 12, 2018 12:00 PM - 1:00 PM PST

Presented by: Harry Brelsford, Jay McBain, Larry Walsh, and Scott Bekker

In perhaps the most cross-community collaborative effort to date – four SMB channel MSP hot shots have teamed to present forecasts, wisdom and tales from the trenches focused on 2019. This is a must attend with Harry Brelsford, Jay McBain, Larry Walsh and Scott Bekker sharing insights and analysis as you close out 2018 and point to 2019.

Webinar:  How to Acquire New Customers: A Step by Step Process for MSPs

SMB Nation Webinar Thursday, Nov. 29, 2018 12:00 PM - 1:00 PM PST

Presented by: Harry Brelsford and Aris Demosthenous

Join this event to uncover methods MSPs have used to generate interest from prospects to grow their businesses. Aris Demosthenous, training content manager will look at the traditional, tried-and-true, everyday methods, as well as some very creative examples we have seen MSPs use with success! The goal is not to identify your marketing plan for you, but rather to give you some real-life examples of simple tactics your peers have used successfully without the need for the marketing engine. This session will help you find ideas to jumpstart your revenue!

Vertical Focus Equals Added Value and Revenue

SMB Nation Webinar Thursday, Nov 15, 2018 12:30 PM - 1:30 PM PST

Presented by: Harry Brelsford and Joel Maloff

Did you know that there are riches in niches? As we turn the corner into 2019, it’s important to affix your strategy hat and engage in planning. The timing is perfect to explore new verticals. The rule of thumb is that you shouldn’t spend more than 50 percent of your time in any ONE niche, so that suggests your should have multiple niches. We’re gonna talk about one that is right under your nose – VOICE! Yes – people still talk and you can get paid for that stuff! Curious and want to learn more – then join us for this content-based session. BONUS: We’re also going to delve into compliance and HIPAA topics – worth the price of admission alone – which is complimentary.

Webinar: Smart MSP Digital Marketing: Radically updated, integrated and a huge VAR opportunity

SMB Nation Webinar Thursday, Oct. 4, 2018 12:00 PM - 1:00 PM PST

Presented by: Harry Brelsford, Matt Montoya and Paul Spitzer

We are all evolving as MSPs in the channel. Discover how an industry-leading, intuitive marketing solution for small to medium sized business (SMB) that has been offering primarily email marketing as SAAS since 1995 has been radically updated. It might be a great time to see how adding the solution as a VAR tool can help your clients and you grow. If it’s been some time since you’ve given Constant Contact a look, or if you’ve never used it, now’s a great time to see all Constant Contact has packed into its latest version. True that!
In this webinar we will cover:

• What can email marketing do to help clients
• Why email marketing is a natural fit to your offering mix
• What was added/improved in user experience and marketing tools in the latest version of Constant Contact
•  A quick demo of the tool
• A review of the most popular integrations (among hundreds)
•  A review of the VAR opportunity with turn-key solutions
•  A walk through the true, arrow in the quiver, a free account for you to market yourself along with award winning service and a team dedicated to helping you succeed.

Webinar: 3Q MSP Analyst Report

SMB Nation Webinar Tuesday, Sep. 18, 2018 12:00 PM - 1:00 PM PST

Presented by: Harry Brelsford, and Guest

It’s time to gather again with Harry and guests to review our progress for 2018 and position for 2019. This well-attended online session will include:

• Fall Conferences – Harry’s Picks
• Trending Topics to Wrap 2018 (Fall election cycle, more)
• Why IoT is overrated (but not for long)
• Why Analytics is Underrated (but not for long)
• McBain: Top MSP social network is…
• Polling Results – Your Concerns
• M&A Updates
• Karl Palachuk's new SMB Community
• Will Voice really marry Data?
• Final Thoughts

Webinar: HOW TO BE A GAP FILLER: Adding Office 365 to your data protection services offering.

SMB Nation Webinar Thursday, Aug 23, 2018 12:00 PM - 1:00 PM PST

Presented by: Harry Brelsford, and Carrie Reber

 Let’s face it. Microsoft Office 365 is a category killer. But there are gaps. Be the gap filler as more of your customers express interest in Microsoft Office 365. Here is one gap you will want to fill: be ready with a complete backup services offering that includes servers, workstations, documents, and Office 365. Discover common misconceptions around data protection in the SaaS cloud, and share how to bring Office 365 into your practice. Plus a few secrets will be shared along the way so plan on spending the entire time focused on this very important topic (VIT).

Webinar: Going Beyond Next Generation Security

SMB Nation Webinar Thursday, May 2nd, 2018 12:00 PM - 1:00 PM PST

Presented by: Harry Brelsford, and EG Pearson

The Endpoint Is Not The Battleground - We have seen extensive growth in protection capabilities at the endpoint but is that enough? In this session, we will discuss the terminology of “next generation” and explore true end-to-end threat intelligence, and how machine learning is applicable.

Webinar: Drive your MSP Practice to the intersection of Technology Road and Business Way in 2018

SMB Nation Webinar: Thu, Jan 25, 2018 12:00 PM - 1:00 PM PST

Presented by: Harry Brelsford, Estavan Rubio, and Rebecca Brandeburg

 The old business axiom of marrying business and technology as the basis for a successful MSP practice has never been truer. In 2018 MSPs are adding very specific services (arrows) to their offerings (quiver). Try this on for size to get you out of the server room and down the hallway to the business operations office at your clients.

Intuit, the makers of Quickbooks, are pleased to announce a new version of Quickbooks Online that is VAR/MSP friendly, and available now from Ingram Micro. Intuit Channel Manager Stev Rubio will be presenting the offering and taking questions/feedback.

Webinar: Very Different (and Successful!) Ways to Resell Cloud Solutions

SMB Nation Webinar: Wednesday, Jan 10, 2018 12:00 PM - 1:00 PM PDT

Presented by: Harry Brelsford and Simon Langlois

Today’s cloud resellers are under a lot of pressure. Their customers, their competitors, their suppliers and even their employees are changing rapidly. More than ever, they need to make the necessary transformations to their business models to capture the cloud market growth. Plus, they need to do it fast while it’s time to avoid losing clients to more innovative competitors and make sure to maintain a profitable business model along the way.

Come learn about 3 innovative MSPs who have found 3 unique yet profitable ways to transform their support, billing and delivery models to seize the growth of the cloud solutions.

Webinar: World's Largest MSP Holiday Party!

SMB Nation Webinar: Wednesday, Dec 20, 2017 12:00 PM - 1:30 PM PDT

Presented by: Harry Brelsford

We’re BACK! It’s the annual online holiday party for the “rest of us” out in MSP partner land. Say what you must but SMB Nation knows how to party and we are right there with you wanting to celebrate the holiday season. This virtual office party format is always well attended and we’ve expanded the format to 90-mins. It’s also an “unconference” free form format with some changes you will adore. But of course we’ve kept the Geek Trivia Contest and there are again prizes galore for the winners!

New this holiday season will be the cam vid feed. This is a two-way interaction. Harry and Jenny will be camming along with our expert panel taking your questions and observations. Better yet – we’ll turn you on so you can cam back at us with audio/video to ask your important MSP and SMB-related technology questions. Just be decent and appropriate ????

The agenda is:

•  Welcome: Preparing for 2018!
• Expert Panel Q&A (Bring all of your questions to stump the experts!)
• Geek Trivia!
• Toasting – Dilly Dilly!

Webinar: 4Q MSP Analyst Report

SMB Nation Webinar: Thursday, Nov 30, 2017 12:00 PM - 1:00 PM PDT

Presented by: Harry Brelsford

It’s that time again – the quarterly report. And it’s the last MSP analyst report of the year. Join us for this popular hour of no holds barred polite, progressive and honest conversations about the MSP opportunity.

In this segment, we will discuss:

1. Datto/Autotask Merger
2. Microsoft 365
3. Salary Survey Results
4. MSSP in 2018
5. Content is so 2017; Math is 2018!
6. DevOps are the new ROCK STARS!
7. NFL End-of-Season Predictions (with a special guest)
8. Forecasts for 2018 (MSP Panel)

In this segment, we will offer a new format where Jennifer Hallmark will take “live” so you can speak and ask your questions. This is a popular new format we recently introduced at SMB Nation!

Sign up, show up and be prepared to ask your questions live!

Webinar: Microsoft 365 Business- Introducing a fully integrated solution for SMBs

SMB Nation Webinar: Tuesday, Nov 21, 2017 12:00 PM - 1:00 PM PDT

Presented by: Harry Brelsford, and JC Moy

Maintaining a consistent revenue stream is a major challenge in the MSP world. Many partners like you are looking for ways to increase their profits both now and in the long term.

Fortunately, Microsoft 365 lets you scale and standardize your services. With this single solution, your managed services are much easier to handle and require less time from you, allowing you to focus on other areas of your business.

In this webinar, we’ll cover how Microsoft 365 can help you offer a durable solution to your customers, compete more efficiently, and sell more services

Webinar: Microsoft 365 Business- Introducing a fully integrated solution for SMBs

SMB Nation Webinar: Tuesday, Nov 21, 2017 12:00 PM - 1:00 PM PDT

Presented by: Harry Brelsford, and JC Moy

Maintaining a consistent revenue stream is a major challenge in the MSP world. Many partners like you are looking for ways to increase their profits both now and in the long term.

Fortunately, Microsoft 365 lets you scale and standardize your services. With this single solution, your managed services are much easier to handle and require less time from you, allowing you to focus on other areas of your business.

In this webinar, we’ll cover how Microsoft 365 can help you offer a durable solution to your customers, compete more efficiently, and sell more services

Webinar:  Drive Profitability in Azure with Cloud Desktops and Apps. No Cloud Expertise Needed

SMB Nation Webinar: Thursday, Oct 26, 2017 12:00 PM - 1:00 PM PDT

Presented by: Harry Brelsford, and Rob Waggoner

Move any application, desktop, or workload to the Microsoft Azure cloud. Empower customers with anywhere, any device access for apps and desktops. And bundle with existing expertise and value-add services to grow your customer base and profit margin. Today, you don’t need to be a cloud or Azure expert to expand your offering, discover the right tools to build your cloud practice. 

This session will cover:

• Top reasons for hosting desktops and applications in Azure
• Common workloads to move to Azure and bundle with additional services
• Overview of MyCloudIT platform to deploy and manage customers in Azure

Webinar:   Achieve data protection enlightenment: Discover the pros & cons of DRaaS in different environments

SMB Nation Webinar: Friday, Sep 29, 2017 11:00 AM - 12:00 PM PDT

Presented by: Harry Brelsford, and Jason Buffington

DRaaS solutions are fast becoming a popular data protection solution, and for good reason. They offer significant cost savings compared to traditional on-prem models, with no up-front expenditures necessary. Plus, many businesses are attracted to their low-maintenance setup process and specialized, on-demand support.

But there can be darker sides to DRaaS: Unexpected lags in performance, surprise fees for large disaster recoveries and other unforeseen expenses. So depending on how your organization’s data is set up, following the DRaaS crowd could end up costing you in the long run.

That’s why you should join our free webinar on Friday, September 29. One of the industry’s leading data protection experts will walk you through the pros and cons of DRaaS, giving you the insights you need to make a smart, informed decision about how to protect your data.

When it’s all over, you’ll be much more enlightened on how switching to DRaaS will impact your organization — for better or for worse. Either way, you’ll know whether or not your business should join the DRaaS revolution, or continue with the security of your current data protection system.

Webinar:   3Q MSP Analyst Report

SMB Nation Webinar: Thu, Sep 21, 2017 12:00 PM - 1:00 PM PDT

Presented by: Harry Brelsford, and AJ Singh

Don't miss our quarterly briefing that is always well attended. This is your chance as an MSP to get the straight scoop, forecasts and gossip insights. This quarter we review the following:

•  Karl's Microsoft Partner Program Missive
• Explosion in Marketing Automation solutions
• Fall events to consider - insights into each major show
• Microsoft and Amazon updates
• Movers and Shakers in the MSP community
• Advanced IT sophistication in SMB - 32%
• Why IT Security Drives Cloud Success

Also join AJ, Product Manager, for NinjaRMM's third quarter update. We'll review the latest NinjaRMM release. Aj will also answer any questions you may have.

The latest NinjaRMM features that we will review are:

Third-Party Patching (beta): Fully managed patching of 100+ applications. Includes common office applications like Adobe products, browsers, Java, and more.

Splashtop for Windows and Mac: Remote access your Win/Mac devices through a single-pane integration with NinjaRMM. Easily deploy Splashtop to your desired organizations.

Mac Scripting: New out-of-box scripts for Macs. You can now enable SSH, re-apply user permissions and more directly from NinjaRMM console.

Windows OS Keys Report: New reporting section for Windows OS keys to make software asset management easier.

Remote Command Line: Ability to run commands as currently logged-in user.

NinjaRMM is the world’s first security centric remote monitoring and management platform. Ninja touts an amazing user experience, 360-degree monitoring, an IT marketplace and tight integrations with products used by MSPs as well as IT professionals. For more information about NinjaRMM, go to www.ninjarmm.com 

Webinar: Grow your business using Microsoft Community Connections (MCC)

SMB Nation Webinar Wed, August 30th, 2017 12:00 PM - 1:00 PM PST

Presented by: Harry Brelsford, and Melanie Gass

According to Boston Consulting group, small businesses who adopt technology add 15% more revenue and have 2x job growth than those who don’t. As a Microsoft Partner, you can showcase your knowledge and expertise by educating them on the latest trends and advancements to streamline business process and digitally transform their business through our Microsoft Community Connections (MCC) program!

Learn how Microsoft is helping you grow your business by learning about the new MCC program.

Webinar: The Third Way for MSPs in 2h2017

SMB Nation Webinar Thursday, August 24th, 2017 12:00 PM - 1:00 PM PST

Presented by: Harry Brelsford, and Ryan Fawcett

We’ve been programmed to think there are two ways to function as an MSP: break-fix/project work and recurring revenue with high-end solutions. But there is a third way – recurring revenue at volume with lower margin products as a foot-in-the-door strategy. By positioning yourself as a all inclusive one stop shop, you can own the client in a turnkey-like manor the second part of 2017 and beyond.  Seriously – it’s not all about high-end stuff. Attend this webinar and learn one pathway you might not have considered in your MSP portfolio offering. We’ve been programmed to think there are two ways to function as an MSP: break-fix/project work and recurring revenue with high-end solutions. But there is a third way – recurring revenue at volume with lower margin products as a foot-in-the-door strategy. By positioning yourself as a all inclusive one stop shop, you can own the client in a turnkey-like manor the second part of 2017 and beyond.  Seriously – it’s not all about high-end stuff. Attend this webinar and learn one pathway you might not have considered in your MSP portfolio offering. 

GoDaddy would like to educate attendees about their reseller program, and announce both new and “coming soon” features and functionalities that can help drive incremental revenue for your business.

As part of this, GoDaddy plans to speak to and/or demo various aspects of their reseller platform, including:

• Word Press plug-in to build a customized online storefront
• Ability to access and manage GoDaddy products on behalf of your customers (Coming Soon)
• White-labeled standard storefront
• More seamless onboarding experience 

Bonus: New research concerning product mix and profitability will be shared. Worth it alone and helps justify your attendance.

Webinar:  Microsoft Advisor is Over: The Cheat Codes to Reboot Commissions

SMB Nation Webinar Tuesday, July 27th, 2017 12:00 PM - 1:00 PM PST

Presented by: Harry Brelsford, Alexandre Laflamme, and Marie Bélisle

Microsoft’s advisor incentive program has ended, so you are no longer earning any commission reselling Office 365. Yet that isn’t how it has to be. Transfer your Office 365 clients effortlessly and still make a profit, in 3 simple steps! A win-win for both you and your customers; you will receive a boost in your commission, and they will get top-rated technical support.

Join us for  this exclusive ‘Last Chance’ webinar to find out just how quick and easy the transfer process is. Our experts will be covering:

•    The technical details - How to transfer
•    The financials of the transfer
•    How best to communicate the transfer with clients

Webinar:  2q2017 MSP Analyst Report

SMB Nation Webinar Tuesday, July 18th, 2017 12:00 PM - 1:00 PM PST

Presented by: Harry Brelsford and Karl Palachuk

Don’t miss our popular quarterly report for MSPs, consultants, resellers and IT Pros. The only thing constant is change and we’re right there with you. This analyst briefing will look back at 2Q and make forward looking statements for 3Q. 

Topics include:

• Microsoft updates: Report from Inspire (formerly WPC)
• Cloud Advisor to Cloud Services Provider• Gap Fillers
• This Disappearing  MDF Pot of Gold• Is the MSP marketplace ripe for disruption?
• Shadow economy (hint – feet on the street at a UPS Store)
• Is the time right for an Azure vs. AWS debate?
• Vacation poll (what pool are you hanging out at?)
• Hey George – what should I do?
• Harry’s Recommended Summer Reading
• Karl’s Success Secrets – Lessons Learned from the Road
• The Next Great Thing – Niche Security Opportunities including SharePoint
• And much more…

 Join Harry and Karl for this popular quarterly analyst briefing.

Webinar: Data Protection Nirvana: Taking the Stress Out of Regular DR Plan Testing

SMB Nation Webinar Thursday, June 29th, 2017 11:00 PM - 12:00 PM PST

We understand that testing your Disaster Recovery plan can be stressful. But that’s nothing compared to the stress you’ll feel when a cyberattack or natural disaster strikes, and you find out the hard way that you’re not as prepared as you thought you were.

This webinar will show you simple steps for easing the pain of testing your DR solutions. You’ll also learn how to:

• Gain stakeholder buy-in
• Build a culture of testing
• Develop RTOs and RPOs
• Classify servers and applications
• Create a sustainable and repeatable recovery task list
• Schedule future DR plan updates

Join us, and start your journey toward a higher plane of data protection.

Webinar: Crushing the Competition: Why Availability beats Legacy Backup

SMB Nation Webinar Thursday, June 22nd, 2017 12:00 PM - 1:00 PM PST

Presented by: Harry Brelsford and Blake Grantham

Today’s rapid pace of innovation is forcing digital and physical worlds to collide – and it’s transforming the way SMBs operate in every industry. This digital transformation can either make or break your business. Because, in the digital world, your customers have come to expect 24.7.365 Availability. Legacy backup products were designed for a different era and can’t deliver the 24.7.365  Availability that organizations of all sizes demand. Join this webinar to learn why Availability beats legacy backup and how your customers can benefit from Veeam’s Always-On protection now, and in the future

Webinar: Driving Value from Microsoft Office 365

SMB Nation Webinar Thursday, June 15th, 2017 12:00 PM - 1:00 PM PST

Presented by: Harry Brelsford and Craig Baldwin

Microsoft Office 365 has become a standard cloud platform in most organizations. And yet, besides email, calendaring, and the Office productivity tools, most Office 365 capabilities are vastly underutilized by their end-user community. In addition, these same companies have now realized that by adopting the cloud they were actually increasing the burden on their IT department to support Office 365 along with their legacy on-premises systems, which are still integral to their operations.

Join Craig Baldwin for a discussion of the issues surrounding Office 365 user adoption and IT management efficiency and what steps you can take to drive the value of your Office 365 investment.

In this presentation, our speaker will:
• Examine the issues preventing organizations from fully realizing the value of Office 365
• Teach you how to drive user adoption and IT efficiency in your cloud environment
• Close with an interactive Q&A session, giving you expert answers to all your questions

Webinar: The True Cost of Downtime: How to Map Cost & Risk in a Complete DR Plan

SMB Nation Webinar Wednesday, May 31st, 2017 11:00 PM - 12:00 PM PST

Presented by: Ray Sullivan and Derek Cheek

Lost productivity, lost sales, lost reputation, lost customers—in a world that depends on connectivity, unplanned downtime can be devastating. Danger to data can come from anywhere, so it’s critically important to get a full measure of your risks.

In this webinar, you’ll learn simple, proven methods to mapping cost and risk: defining realistic RTO and RPO expectations, identifying ways to simplify your solutions, and ensuring that your disaster recovery plan can live up to its promise. In the end, you’ll find it easier to plan for any kind of data disaster—and easier to get buy-in on the best solution for your business.

Webinar: The ABCs of Marketing for Office 365

SMB Nation Webinar Thursday, May 4th, 2017 12:00 PM - 1:00 PM PST

Presented by: Harry Brelsford, Founder SMB Nation, Maude Tanguay Web Strategist for Sherweb, and Simon Langlois  Office 365 Marketing Strategist at Sherweb

In this session, our experts will take you through the ABCs of online marketing for Office 365. You’ll get tips on how and where to get started, with real-life examples you can apply right away!

Key Learnings from this session:

• Understanding web marketing tactics and where to start.
• What to do at every stage of the customer’s journey to ramp up your Office 365 offerings
• How to leverage the low-hanging fruit of digital marketing
• Free online tools and resources to help you get started right away

Webinar: How to “Future Proof” Data Protection for Organizational Resilience

SMB Nation Webinar Thursday, April 27th, 2017 10:00 AM - 11:00 AM PST

Presented by: George Crump, Lead Analyst, Storage Switzerland

Expectations of IT’s ability to return mission-critical applications to production are higher than ever. The data protection process shouldn’t always be playing catch up to the recovery of production data. We’ll be outlining three fundamental steps to ensuring that IT has all the elements needed to evolve the data protection process. Hear from thought leaders in the industry and learn how you can develop a future-proof protection strategy that suits your business needs.

In this session, our experts will take you through the ABCs of online marketing for Office 365. You’ll get tips on how and where to get started, with real-life examples you can apply right away!

Key Learnings from this session:

• Understanding web marketing tactics and where to start.
• What to do at every stage of the customer’s journey to ramp up your Office 365 offerings
• How to leverage the low-hanging fruit of digital marketing
• Free online tools and resources to help you get started right away

Webinar: Up and Down your Financial Mountian: Maximizing Income Streams for Retirement 

SMB Nation Webinar Thursday, April 20th, 2017 12:00 PM - 1:00 PM PST

Presented by: Harry Brelsford, Founder SMB Nation, Walter Young, Wealth Strategist Pacific Capital

We might not want to talk about it, but we are all thinking about it…”How much do we need to save? Where do we put it?"

Plan 30 minutes with Walter Young, MBA, and participate in a concrete session about how to make your retirement strategy perform more like your grandfather’s pension.

Webinar: Q1 MSP Analyst Report

SMB Nation Webinar Thursday, April 6th, 2017 12:00 PM - 1:00 PM PST

Presented by: Harry Brelsford, CEO and Founder SMB Nation

With Q1 2017 safely behind us, it's time for the quarterly MSP analyst briefing. Don't miss this well-attended event and gain strategic insights into current business and technology topics of interest.

Discover more on each of these deep dive topics:

• SMB Analytics - first quarter updates (and why the 5P's is dead, dead, dead!)
• Marketing as a Service (MaaS)
• Office 365 enhancements including TEAMS (and why has Jamison West gone "TEAMS CRAZY)
• Engagement doesn't translate to conversions and other scary social media-isms
• Where in the world is Karl Palachuk?
• What is your Social Selling Index? (we will calculate your SSI)
• Opportunity focus: SECURITY (especially wire tapping LOL)
• Are events too expensive to attend relative to the value you receive?
• Top startups for Q1 and earnings hits/misses amongst SMB vendors
• MSP M&A Update
• ANSWERS to YOUR QUESTIONS!!!

Join Harry Brelsford along with special guests as we collaborate during this 60-minute briefing.

Webinar: A Cornerstone for Ransomeware Protection &Recovery 

SMB Nation Webinar Friday, March 31st, 2017 2:00 PM - 3:00 PM EST

Presented by: Matthew Mendoza, Senior Product Manager

The danger posed by ransomware is growing rapidly. More than 4,000 attacks occur every day, and the volume of attacks is increasing annually at a 300 percent rate.

March 31 is World Backup Day, and our experts are marking the occasion by sharing the best practices IT professionals have developed to fend off ransomware attacks. If you can’t afford to lose your data, you can’t afford to miss this free webinar. Register here.

Webinar: Ransomware, Paper Trials and Connectwise - How they Integrate!

SMB Nation Webinar Thursday, March 9th, 2017 12:00 PM - 1:00 PM PST

Presented by: Harry Brelsford CEO at SMB Nation, Dave Minns Storage Guardian

Ransomware has become the scourge of every business. It hits suddenly and unexpected, and the business is crippled for many hours, if not days. When it hits during business hours, in today's use of computers, the paper trial has become minimal.

So once the computers are running properly again, how does the business data created before the ransomware attack get re-entered if not backed up? If there is no paper trial, how is that business data re-created? Just before the shutdown get re-keyed? If there is no paper trial, how is that business activity re-created?

Ongoing Backups of business activity, as data is created or changed, is the BEST way to protect.

If you are, or considering to be a Connectwise Automate or Manage user, there is now available a Backup Data Recovery solution that can lower the impact of recovery of a ransomware business crippling event. Join Us to find out what is unique from Connectwise and Storage Guardian.

Webinar: Leveraging AWS and Microsoft Azure For Managed Cloud Services

SMB Nation Webinar Thursday, February 16th, 2017 12:00 PM - 1:00 PM PST

Presented by: Harry Brelsford CEO at SMB Nation, Kirill Bensonoff Founder Unigma

Learn new ways to make money from cloud vet Kirill Bensonoff. AWS, Azure and Google clouds present unique opportunities to MSPs – learn about the service offerings you can get onboard with, and how to differentiate yourself from your competition by offering a cloud option to your customers.

Webinar:  10 Things to Jumpstart Your Marketing in 2017 

SMB Nation Webinar Thursday, January 26th, 2017 12:00 PM - 1:00 PM PST

Presented by: Harry Brelsford CEO at SMB Nation, Chris Chase and Shelly Ingraham of Directive 

Break Out Your Marketing in 2017! Finding the right marketing for your business takes both time and money, so it is important to be educated on the pros and cons of the tools that you have available to you so that you can choose what will work best for your MSP.

This webinar will discuss the best ways to market your business in the new year including:

• SMART Goals - what they are and how to pick them
• How to review and refine your target audience
•  Your website; How to use is as a marketing hub
•  Social media and content marketing strategies
• Newsletters and Blogs
•  Social Proof and Value items; Why they are important and needed
• Campaigns and how to get the most bang for your buck
• Relationship marketing; Why it’s important and how to cultivate it
• Keeping you focused and in control of your marketing

As an attendee, you will receive a variety of helpful tools to assist with your marketing in the coming year, AND you will be entered to win a $50 Visa gift card. Don’t wait to reserve your spot for this webinar!